Cloud Technology Engineer Role:
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We are seeking a highly skilled Cloud Technology Engineer to join our team at Sterling Bridge Limited. As a key member of our Service Desk team, you will play a critical role in providing technical support to our customers and working closely with our experienced engineers to resolve technical issues.
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Key Responsibilities:
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* Provide technical support to customers via various communication channels
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* Troubleshoot and resolve technical issues in a timely manner
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* Document customer interactions and technical issues
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* Collaborate with senior engineers to escalate complex issues and implement process improvements
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* Stay up-to-date with new technologies and industry developments
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Requirements:
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* Bachelor's degree in Computer Science, Information Technology, or related field
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* Minimum 2 years' experience in a similar IT support role
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* Excellent communication and interpersonal skills
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* Strong problem-solving and analytical skills
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* Ability to work in a fast-paced environment and prioritize tasks effectively
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What We Offer:
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* Competitive salary: £25,000 - £27,000 per annum
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* Ongoing training and development opportunities
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* A supportive and collaborative team environment
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* The chance to work with cutting-edge technology and innovative projects
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