Internal Account Manager
Do you have a passion for delivering exceptional customer service? A rare & exciting opportunity has arisen for our well established manufacturing, employer who are a global leader within their field.
Our client is looking for a permanent, full time Account Manager to contribute to the sites sales department through the delivery of competent and efficient customer service to existing and potential accounts. Working Monday- Friday 37.5 hours a week.
Our client is known locally as an employer of choice & really values their employers & customers.
Main Duties
*Act as point of contact for existing as well as potential customers
*Ensure all relevant procedures under ISO- are adhered to
*Receive sales enquiries and initiate the quotation process, obtaining the appropriate material
prices from designated vendors
*Processing sales orders, amendments and cancellations in a timely and efficient manner whilst
ensuring customers are kept fully informed
*Raise purchase orders for customer requirements with the designated vendors ensuring that all
materials are available to meet the scheduled date for production
*Ensure excess or aged stocks are kept to an absolute minimum with all finished goods and raw
materials being charged out to each client within their agreed guidelines and timelines
*Liaise with various departments including planning, transport and external sales to ensure
customer requirements are met
*Communicate with outside contractors regarding delivery of goods and also collection of goods as
and when required
*Maintain good housekeeping standards in the work/office area and ensure Health & Safety policies
are met
Skills, Knowledge, Experience
*Experience working in a sales or customer service role
*Experience in managing key accounts
*Proficient in the use of Microsoft Office in particular excel.
*Experience in the use of a computerised sales order processing system for data entry and record maintenance
*Excellent communication skills
*Knowledge of SAP would be advantage but not essential
Person Specification
� A confident articulate individual who will be able to offer high levels of personal drive and focus.
� A commercial knowledge combined with excellent customer relationship building skills.
� Good attention to detail and be required to demonstrate initiative.
� Flexible thinking and self-motivation.
� Possess excellent IT skills.
� Ability to work under pressure to achieve tight deadlines.
� Ability to work effectively within an established team.
� Passionate, hard worker and well organised professional with power to prioritise and multitask.
Please apply with an up to date CV!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.