Summary To provide care to patients at the point of entry to the health care system, including those with undifferentiated and undiagnosed health problems To provide continuing care to patients across the whole practice population To provide health maintenance and health promotional services to the well, offering educational supportive setting for patients to explore their health problems To provide psychosocial as well as physical care to the practice population To manage urgent tasks and queries received throughout the day Specific areas To work as an autonomous clinical practitioner accountable for own professional judgement and actions Diagnose and manage both acute and chronic conditions, integrating both drug and non-drug-based treatment methods into a patient management plan Prescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within the scope of practice# Undertake face to face and telephone consultations for patients presenting with an undifferentiated diagnosis to include consulting, assessing, diagnosing, implementing and evaluating treatment and interventions such as referrals and prescribing Request and interpret tests appropriate to patients needs Support patients to adopt health promotion strategies that promote healthy lifestyles and apply principles of self-care Assess, identify and refer patients presenting with mental health needs in accordance with the national and local guidelines for Mental Health services Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment Communicate with and support patients who are receiving difficult or complex information or results in a professionally appropriate and supportive manner Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating