The role: Administrator Contract: Full time permanent Location: Lamport, Northampton. Car driver is essential due to the location Salary: Up to 25,000 SF Recruitment are currently working with a leading business in Northampton who are looking to appoint an additional Administrator to join their growing business. The role: As an Administrator, you will join a small, friendly and busy operations team. The successful candidate will have previous experience in administration with accurate data input skills. The Role: Be the first contact for all telephone traffic to the office Manage day to day Field Agents and client queries Load client instructions onto the system and ensure that they have all the relevant information and documentation attached To check, quality control, amend, reject and send field agent reports to clients Ensure all reports satisfy the terms SLA's Ensure compliance with Data Protection legislation Fully comply with all company processes and procedures Liaise with and support the Team Managers and Senior Managers Ensure complaints are managed in accordance with the process and requirements The candidate: Previous experience within an administration and support role Excellent attention to detail Prior experience in a clerical role within a busy office with a high turnover of work Ability to focus on a number of concurrent demands and deal with changing requirements quickly and efficiently Strong IT proficiency; confident using Microsoft Office High level of attention to detail Ability to liaise and communicate across all levels and be dynamic, a quick learner and self-motivated. Working hours are 08.30-17.00 with a 1-hour lunch (37.5 hours per week). Basic salary is up to £25,000 plus benefits such as free parking, Pension, and a generous holiday allowance. Due to the location you need to be able to drive