Main area Administration Grade NHS AfC: Band 8a Contract Permanent Hours Full time - 37.5 hours per week (3 days a week in the office or on site) Job ref 983-ICB-7168KB
Employer NHS Bath and North East Somerset, Swindon and Wiltshire ICB Employer type NHS Site Jenna House, Chippenham Town Chippenham Salary £53,755 - £60,504 per annum Salary period Yearly Closing 12/02/2025 23:59
Integrated Patient Flow Lead
NHS AfC: Band 8a
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know through research and experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of people's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to work towards ensuring that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Applications are warmly welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and we will aim to accommodate these wherever the needs of the service allow.
BSW ICB seeks to be a supportive, caring employer and expects all colleagues to behave in a professional and respectful manner and to demonstrate our values. These values underpin our vision for the people of Bath & North East Somerset (Banes), Swindon & Wiltshire, that through an integrated care model local people will live well in a supportive community with joined up care which is underpinned by specialist expertise, and delivered in the best place, by the most appropriate people.
Job overview
The post holder will provide leadership and project management support in a locality as well as working with partners across the health and care system in BSW to ensure patients receive their care and treatment wherever possible in the community. The role will also play a key role in the development and interpretation of local, regional and national datasets and dashboards to assist in the understanding of local performance.
Main duties of the job
This role will support services commissioned through the Better Care Fund (BCF) and other funding streams such as winter pressures, but this portfolio will flex according to the priorities of the locality in pursuit of developing an integrated care alliance in each locality and the development of the BSW Integrated Care System (ICS).
Working for our organisation
About us
If you are offered employment with us, you will have the opportunity to join a friendly, quality focused and dynamic team that is supportive and cares about your working experience and your wellbeing.
BSW ICB have adopted agile working so this means the successful applicant will predominately be working from home but may be requested to work in any one of the ICB's office bases across BaNES, Swindon and Wiltshire. You will also have a contractual base within the BSW ICB office where your team is based.
Benefits BSW ICB offer include:
* NHS Pension Scheme
* Generous NHS annual leave entitlements commencing at 27 days per year rising to 33 days per year, pro rata, plus bank holidays
* Flexible working
* Modern IT equipment and an in-house IT help facility
* Colleague wellbeing support through a Staff Support Service and a wealth of wellbeing guidance and offers
* Colleague engagement forums and events
* Financial wellbeing guidance and benefits (including NHS staff offers, health service discounts, cycle scheme, car lease scheme, money helper service)
* Opportunities for learning through training and continuous development
* Opportunity to buy additional annual leave
Detailed job description and main responsibilities
Key Working Relationships
The post holder will be required to work in a network way with other members of the community health and care, complex and specialist commissioning teams.
The post holder will have regular contact at a senior level with internal and external partners across BSW and will often need to engage with them over sensitive, complex and confidential issues.
The post holder will participate in relevant internal and external working groups which support the delivery of integrated pathways of care.
The post holder will need to be able to present and communicate complex information to a range of internal and external stakeholders.
The post holder will work in the matrix way connecting with a variety of services across BSW.
Person specification
Knowledge, Training and Experience
* Educated to degree level or equivalent level of experience of working at a senior level.
* Comprehensive commissioning knowledge and experience.
* Evidence of continuing professional development.
* Sound knowledge and understanding of the NHS and/or social care context and structures and their implications for commissioning.
* Sound knowledge and understanding of NHS and/or social care contractual and performance managements, their requirements and operation.
Communication Skills
* Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
* Good presentational skills for conveying complex concepts.
* Negotiate on difficult and controversial issues including performance and change.
Analytical
* Problem solving skills and ability to respond to sudden unexpected demands.
* Ability to analyse complex facts and situations and develop a range of options to determine course of action.
* Takes decisions on difficult and contentious issues where there may be a number of courses of action.
* Ability to anticipate and resolve problems before they arise
Planning Skills
* Evidence of planning and delivering programmes and projects and services on time.
* Ability to respond effectively to unexpected and short notice changes in circumstance or requirements.
* Ability to work under pressure and to tight and often changing deadlines.
Management Skills
* Must be able to prioritise own work effectively and be able to direct activities of others.
* Skills and experience in building stakeholder relationships in a context where interests will not always be aligned.
Autonomy & Physical Skills
* Must be able to use initiative to decide relevant actions and make recommendations to Line Manager, with the aim of improving deliverables.
* Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
* Working knowledge of Microsoft Office with intermediate keyboard skills
Equality and Diversity
* Knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda.
Financial and Physical Resources
* Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
Other
* Used to working in a busy environment.
* Adaptability, flexibility and ability to cope with uncertainty and change.
* Team player and willing to learn from peers, other professionals and colleagues.
* Professional calm and efficient manner.
* Completer/Finisher
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