Customer Service Administrator Location: Southampton Job Type: Full-time, 6-month Fixed Term Contract Salary: Up to £25,000 per annum Day-to-day of the role: Respond to and resolve stakeholder issues promptly to ensure high levels of satisfaction. Perform various administrative tasks to support team operations, maintaining efficiency and organisation. Liaise with both internal and external staff to facilitate smooth service delivery, acting as a key point of contact. Manage and operate service desk ticketing software efficiently, ensuring all tickets are handled within agreed timeframes. Required Skills & Qualifications: Proficiency in Microsoft Office applications, including Word, Excel, and Outlook. Excellent communication skills, capable of effective interaction via telephone, face-to-face, and email. Strong interpersonal skills with the ability to engage with various stakeholders and build relationships. Ability to prioritise tasks and work effectively under tight deadlines, managing time efficiently. How to Apply: To apply for the Customer Service Administrator position, please submit your updated CV. Ensure that your application highlights your relevant experience and skills in relation to the role.