Call it what you like – but what we’re really after is someone to put the HOT into HOTEL.
You see, when we launched the first Hotel Gotham in Manchester, it was billed as ‘Europe’s sexiest hotel’. Now it’s Newcastle’s time to enjoy the Gotham effect. So, whoever takes on this role will be enthusiastic and passionate as Hotel Gotham is more than just business. Gotham is a way of life. A vibe. A 5-star-studded, theatrical, vibrant, stylish, dramatic experience – for guests and staff.
You’ll join a friendly, talented and dedicated cast who deliver exceptional service. The ideal candidate will have superb personal presentation and terrific team spirit. We're looking for a fabulous problem solver with a range of skills, superb organisation and attention to detail along with a strong ethos for teamwork. Apply for our role now if you have the passion for giving guests a truly memorable experience.
Responsibilities:
* Fully aware, competent and responsible for all health and safety procedures and policies, assisting with the preparation of all risk assessments within the venue.
* Ensure all maintenance budget and stock levels are controlled, ensuring all expenses are kept in line with guidelines and expectations.
* Ensure there is an effective PPM schedule in place.
* Manage onsite activity of all contractors.
* Order all maintenance supplies, ensuring stock control measures are in place.
* Maintain all records of machinery & equipment, including manufacturers details, specifications and manuals.
* Ensure all fire equipment is maintained, tested and stored in the correct and timely manner.
* Arrange and coordinate quotations from suppliers for work.
* Proactively identify areas of improvement and opportunities to enhance all processes and procedures within the hotel.
* Proactively manage any changes in policies and procedures.
* Achieve the highest level of customer satisfaction for both external and internal guests, along with forming great relationships with suppliers and contractors.
* Provide full maintenance support for operations.
Health and Safety, Fire and Security:
* To actively promote a safe working environment on a day-to-day basis, ensuring associates are adhering to health and safety policies and procedures.
* To attend a monthly Health and Safety meeting to represent the interests of the front office environment, action outstanding health and safety issues, maintain front office first aid equipment, and contribute to the overall health and safety of the hotel, its guests, and associates.
* To ensure the internal health and safety systems Compliance Centre is up-to-date from a front office perspective, all accidents are correctly logged and communicated, and risk is minimized wherever possible.
* To attend all statutory training as and when required and ensure operations are made aware and comply with any changes to legislation that may occur. To be represented on the Health & Safety Committee, and be aware of all relevant legislation.
Achieve the highest level possible of guest satisfaction within the Maintenance department but actively involved in all others and promote this within their team.
We don’t like hospitality. We love it.
We’ll offer you a competitive salary and incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Not everyone you meet exudes positivity about careers in hospitality … long hours and all that. We do. We actually love hospitality. We think Hotel Gotham is a joyous, vibrant, exciting hotel brand. Come and hit us with your enthusiasm for this exciting role.
Job Types: Full-time, Permanent.
Benefits:
* Company pension.
* Employee discount.
Experience:
* Maintenance: 1 year (preferred).
Work Location: In person.
Reference ID: Hotel Gotham is looking for a Housekeeping Manager with a unique and modern approach.
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