Job summary We are looking for a self motivated and experienced individual who would welcome the opportunity to work within a multi-disciplinary CAMHS Service. The teams provide specialist health services to Children and Young People. This provides benefits such as cross team working children and young people withing Hambleton and Richmondshire, professional peer support and sharing of good practice. The primary role is to provide a full Medical Secretarial Service to the team's Consultant Psychiatrists including SAS doctor and junior medical, psychology colleagues and nursing colleagues. In addition to provide senior administration duties to the members of the Admin Team, whilst working together to maintain standard systems and processes across the service. This is an exciting opportunity to work within this very proactive friendly team by working collaboratively and contributing to the Multi-Disciplinary Team to support continual improvement and developments. You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role. Main duties of the job You will be required to support and maintain standard systems and processes set out by the Trust and locally. The successful candidate will need to have very good IT and organisational skills. The ability to prioritise workload, work under pressure to meet deadlines and demonstrate a flexible, motivated attitude to work will also be essential. Very good interpersonal and communication skills at all levels are required. About us We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby. From education and prevention, to crisis and specialist care our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for. We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. We won't rest until everyone in our region has the mental health care they need, to lead their best possible life. Date posted 08 November 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 346-FMH-187-24 Job locations Roseberry Park Hospital Marton Road Middlesbrough TS4 3AF Job description Job responsibilities Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying. Job description Job responsibilities Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying. Person Specification Qualifications Essential BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale. IT Qualification (i.e. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience. Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9) Experience Essential Implementing and maintaining systems and processes within an administration team. Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service. Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information. Co-ordinating meetings and associated duties. Extracting data and report preparation. Participation in service and quality improvement initiatives. Advanced typing skills and inputting data accurately and efficiency. Knowledge Essential Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines. A sound understanding of quality improvement initiatives. Organising and completing demands and workloads meeting deadlines using delegation where necessary. Problem solving for an area of work or developing alternative or additional procedures. Knowledge/Skills/Experience Essential Adaptable approach to communication, professional with all staff, carers and service users Negotiating and influencing skills Accurately transcribe data from a variety of sources, including digital dictation software Flexible approach to working with the ability to use own initiative within role, using discretion when making decisions Ability to work autonomously and proactively and be accessible to team to support workload. Human resources policies and procedures. To be able to critically analysis, appraise and problem solve. Maintain concentration and attention to detail whilst also dealing effectively with interruptions. Person Specification Qualifications Essential BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale. IT Qualification (i.e. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience. Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9) Experience Essential Implementing and maintaining systems and processes within an administration team. Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service. Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information. Co-ordinating meetings and associated duties. Extracting data and report preparation. Participation in service and quality improvement initiatives. Advanced typing skills and inputting data accurately and efficiency. Knowledge Essential Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines. A sound understanding of quality improvement initiatives. Organising and completing demands and workloads meeting deadlines using delegation where necessary. Problem solving for an area of work or developing alternative or additional procedures. Knowledge/Skills/Experience Essential Adaptable approach to communication, professional with all staff, carers and service users Negotiating and influencing skills Accurately transcribe data from a variety of sources, including digital dictation software Flexible approach to working with the ability to use own initiative within role, using discretion when making decisions Ability to work autonomously and proactively and be accessible to team to support workload. Human resources policies and procedures. To be able to critically analysis, appraise and problem solve. Maintain concentration and attention to detail whilst also dealing effectively with interruptions. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Tees Esk and Wear Valleys NHS Foundation Trust Address Roseberry Park Hospital Marton Road Middlesbrough TS4 3AF Employer's website https://www.tewv.nhs.uk/ (Opens in a new tab)