At NewLaw, our clients are at the heart of everything that we do
Our contact centre is an integral part to our business; this is where our clients make their first contact following a motor incident. We want to provide the best possible service and take the stress out of what can be a very difficult time; so, it’s imperative that we deliver on our commitment to provide the best care to our clients.
Due to continued growth, have an exciting opportunity within our contact centre as a Team Manager within the First Notification of Loss (FNOL) team. As a Team Manager, you will lead, support, engage and motivate a team of Claim Handlers to achieve continuously improving service delivery. Reporting into the Contact Centre Operations Manager, you will be an integral part of the claims team.
Join NewLaw as a FNOL Team Manager and enjoy some outstanding benefits …
Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include …
Salary - £24,000 - £30,000 per annum based on experience, enhanced by a generous bonus.Annual Leave - Start with 24 days, increasing to 26 days with service. Of course, you’ll have public holidays too and an extra day’s leave to celebrate your birthday! Pension - generous employer contributions of 3%Financial Benefits - Enjoy the security of free life assurance, a save-as-you-ear...