We are looking for the successful candidate to grow into the role over time as their learn our practices and systems. Other roles/responsibilities that will be expected over time will include some or all of the following: Monitoring one of our three phone lines. Monitoring the departmental shared inbox. Waiting list management. Stock ordering and management. Data entry/patient registration. Ear mould management. Assisting staff with hearing aid warranty/reconditioning monthly. Monitoring weekly rota/schedules for errors. Monitoring and managing patient discharge list/correspondence Organising interpreters for patients as/when requested Restocking rooms/equipment. Working with ENT administrative staff to allow for seamless working practices between each department. Ensuring the smooth running of day to day practices and clinics in Audiology Department. Monitoring Audiology and ENT long-waiting patients Learning specifics administrative service operating procedures of each of our clinical services (vestibular, hearing and tinnitus)