Customer Team Member
Location: Brotherstones Way, Windygoul, Tranent, EH33 2QF
Pay: £12.00 per hour
Contract: 16 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings from 6am, afternoons, late evenings until 10pm and weekends, to be discussed at interview
Full, paid training provided. We’re looking for Customer Team Members to join our team at Co-op.
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. You’ll provide great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
What you'll do
* Provide friendly and thoughtful service, putting customers first in everything you do.
* Support your store colleagues to solve problems for customers and members.
* Ensure the store is safe and legal by keeping the shelves stocked and prices, dates, and temperatures accurate.
* Help introduce new products and services, sharing experiences with colleagues.
* Engage with the local community through various activities and events.
This job would suit people who have
* A genuine care for the needs of customers and members.
* Great people skills and the ability to build positive relationships.
* A positive approach to change and problem-solving.
* The flexibility to work a range of different shifts.
Why Co-op?
* 30% discount on all Co-op products in-store plus 10% discounts on all other brands.
* A pension scheme with up to 10% employer contributions.
* Wagestream– a money management app giving you access to a percentage of your pay as you earn it.
* 31 days of holiday (including bank holidays, pro rata for part time colleagues).
* Virtual healthcare services for you and your family.
* 24/7 employee assistance service.
* Full, paid training and dedicated support for your personal development.
* Rotas shared three weeks in advance and accessible on your phone.
* Cycle-to-work scheme.
Building an inclusive workplace
We want to build diverse teams and we welcome applications from everyone. We celebrate our differences and recognize the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
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