Pay Competitive
Location: Reading/England
Employment type: Full-Time
Job Description
* Req#: 6747796002
Position Title: Sales Development Representative - CFRM
Location: Theale/ Hybrid
Who Are We?
Bottomline Technologies are transforming business payments and processes for companies and financial institutions around the world. Obsessed with removing complexity and allowing people to simply Pay and Get Paid. Automating and digitizing all that is possible. Every day. We empower customer satisfaction through growth in new markets.
Culture and Values
We are a team of people who are strongly committed to maintaining our fantastic culture, and ensuring our values and principles are lived out daily. We share ideas, innovate together and support each other personally and professionally in order to delight our customers! Working collaboratively with customers, partners, and each other, we achieve a common goal of exceeding customer expectations.
Key Skills
Financial Crime, Fraud, New Business, growth, business development, SDR, BDR, results
Role Summary
Leveraging industry-leading tools, training, and practices – as a Senior Sales Development Representative - Fraud and Financial Crime, your mission is to fuel our sales engine by uncovering new business opportunities working in partnership with our high-performing marketing and sales teams.
Job Responsibilities
* Develop a deep understanding of fraud and financial crime technology and the trends of the space.
* Identify new sales opportunities via warm and cold outbound activities, including phone, email, video, and social networking.
* Follow-up on/nurture inquiries and inbound requests until they are qualified and ready to be successfully handed over to sales.
* Establish credibility by learning and understanding relevant value propositions, products & solutions, and effectively communicating this understanding to prospects.
* Understand and identify customer and prospect needs and pains and qualify their interest.
* Communicate with and influence multiple layers within organizations, including senior leadership.
* Strategically map out how to best infiltrate the org chart of a Bank and create customized messaging to engage with buying center personas.
* Set up meetings between existing & prospective customers and sales and transition important knowledge to facilitate a smooth hand-off.
* Regularly meet/exceed monthly attainment goals (sales meetings set = MQLs).
* Maintain/exceed 75%+ average conversion (MQL to SAO ratio).
* Consistently ensure that policies and processes are observed, and that behavior aligns with Bottomline’s core values.
* Spend 50% of time making outbound calls, with an average of 40 outbound calls per day.
* Estimated 20% travel involved.
Skills, Knowledge, and Experience Required
* Experience in Crime and Financial Fraud inside sales, B2B sales, lead generation, prospecting experience with 3+ years in Banking, preferably in SaaS Financial Crime products.
* Ability to methodically build and sustain a quality pipeline of prospects to meet ongoing attainment goals, thinking both strategically and tactically.
* Empathetic listener that can probe to get a real sense of a prospect’s needs.
* A passion for helping existing and potential customers solve business issues with leading technology solutions.
* Ability to navigate organizational structures to identify and engage champions, key decision-makers, economic buyers, and influencers at all levels across a Financial Institution.
* High sense of urgency and can thrive in a fast-paced, high-energy, competitive sales environment.
* Ability to effectively communicate with a potential customer, build relationships, and uncover opportunities with a value-based approach.
* Ensure a great handoff to sales, scheduling meetings, briefing the account executive, and documenting activities and insights in Salesforce.
* Ability to work both independently and within a team environment.
* Hands-on experience with multiple sales techniques (including inbound lead nurturing, account-based marketing, cold calls).
* Experience with prospecting tools (ZoomInfo, D&B, LinkedIn, Outreach.io, Drift).
* A genuine interest in software/technology sales within financial services.
* Experience with CRM software (ideally Salesforce.com).
Bottomline is proud to be an equal opportunity employer. We are committed to treating all individuals in a fair and equal manner by creating an inclusive and open environment for all employees.
www.bottomline.com
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