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Kent Community Health NHS Foundation Trust
Location:
Coxheath, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
10937e67adae
Job Views:
6
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
Job summary
The NHS is changing. More emphasis on community-based care means there's never been a better time to join us.
We are looking for an enthusiastic and adaptable Team Administrator to join our professional teams in Coxheath and Edenbridge.
We're a close team but we're never exclusive; if you can bring a professional approach and fresh ideas, we would love to hear from you.
We are recruiting for a full-time role; part-time would be considered.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
Main duties of the job
Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That's where you come in.
We're always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is important as you'll be using your knowledge, experience, and expertise to provide support to our hard-working frontline NHS teams.
We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn't a requirement for this role, you'll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.
The challenges come thick and fast in this role, but you'll know that your input is contributing to the excellent experience our patients and service users have every day.
About us
Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this, we need outstanding people who share our values: compassionate, aspirational, responsive, and excellent.
We know a commitment to equity, diversity, and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives, and experiences.
As a flexible working-friendly organization, we want you to be able to work in a way that is best for us, for our patients, and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that suits us both.
Job responsibilities
The job description and person specification give you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format, please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you; their contact details can be found in the job advert.
At KCHFT, we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way, we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Person Specification
Qualifications
Essential
1. Level 3 qualification (2 A/AS levels, NVQ level 3, BTEC diplomas, certificates and awards, international Baccalaureate diploma) or equivalent demonstrable experience
Desirable
1. NVQ Level 3 Business Administrator, Customer Service Specialist, or Team Leader or Supervisor
Experience
Essential
1. Administrative experience; experience of team working and versatility to take on a variety of tasks
Desirable
1. NHS administrative experience; experience of handling confidential information; supervision of staff; experience of working with members of the public
Knowledge
Essential
1. Advanced knowledge and understanding of Microsoft Office packages: Outlook, Word, Excel, and PowerPoint
Desirable
1. Understanding of the health and social care sector, including working knowledge of NHS structures, policies, and processes
Skills and Abilities
Essential
1. Excellent interpersonal and verbal communication skills both on the telephone and in person with patients, members of the public, and colleagues; excellent written communication skills; ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority; excellent attention to detail, accuracy, and organizational skills
Desirable
1. Ability to record accurate minutes of meetings and present to a high standard; ability to concentrate and focus on diverse tasks whilst dealing with frequent interruptions
Personal Attributes
Essential
1. Friendly and approachable manner; ability to apply a logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems; ability to be patient and tolerant especially when discussing complex information; ability to be innovative and objective as well as logical in resolving problems; ability to prioritize and maintain a high level of performance and meeting of deadlines even when faced with conflicting priorities
Desirable
1. Possess a willingness to learn; ability to travel to diverse sites
Ability to manage
Essential
1. Ability to maintain discretion and confidentiality at all times; ability to plan and organize own workload without direct supervision
Desirable
1. Ability to cope with pressure during busy periods and act in a professional manner at all times
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