Senior Office 365 Applications Specialist
We are looking for a passionate and dynamic Senior Office 365 Applications Specialist to join our team of innovators and help shape the Microsoft 365 experience for our customers. If you thrive on driving change, fostering innovation, and delivering impactful solutions, we want to hear from you!
About The Role
As a Senior Office 365 Applications Specialist, you will play a pivotal role in guiding our business and technology teams, as well as The Health Informatics Service’s (THIS) customers, through their Microsoft 365 migration journey. Beyond implementation, you will help organisations maximise the value of their investment by championing the adoption of cutting-edge cloud technologies.
In this role, you will act as a trusted advisory, working closely with managers to understand their evolving ways of working and ensuring technology aligns seamlessly with their needs. Your expertise will help shape utilisation strategies, best practices, and innovative solutions that drive efficiency and transformation.
If you are eager to make a meaningful impact and empower teams through innovative technology solutions, we would love to hear from you!
Key Responsibilities
1. Lead and support customers in their migration to Microsoft 365, ensuring a smooth transition and effective adoption of cloud-based tools.
2. Serve as a key point of contact for managers, offering expert guidance on technology utilisation, setup, and optimisation.
3. Collaborate with IT leadership, technical teams, Programme Management Office, and wider stakeholders to develop and implement business-aligned solutions.
4. Engage in work programmes with Calderdale & Huddersfield NHS Foundation Trust (CHFT), THIS transformation leads, and Subject Matter Experts (SMEs) to support digital transformation initiatives.
5. Act as a technical escalation point, providing advanced troubleshooting, resolving complex issues, and driving problem management strategies.
6. Advocate for user adoption, promoting best practices and ensuring stakeholders leverage Microsoft 365 to its fullest potential.
7. Facilitate knowledge transfer, mentoring colleagues, and contributing to the continuous improvement of IT services.
What We’re Looking For
1. Passionate about technology and its ability to transform the way organisations work.
2. Strong expertise in Microsoft 365 applications and cloud-based collaboration tools.
3. Experience in supporting digital transformation initiatives and engaging with senior stakeholders.
4. A proactive, problem-solving mindset with the ability to influence change and drive adoption.
5. Excellent communication and stakeholder engagement skills.
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