DELIVERY PROGRAMME LEAD WITH HOUSING ASSOCIATION EXPERIENCE REQUIRED FOR A PERMANENT POSITION IN MANCHESTER Job Title: Delivery Programme Lead Location: Manchester Salary: £40,000 to £44,000 depending on experience plus essential car user allowance £1,300 per annum Persona: Agile Working (office, home and site working) Overview for Customer Service Advisor role: To lead the delivery of the major works programmes at operational level, including the day to day responsibility of the sites, ensuring the projects are delivered to a high quality standard with residents satisfaction a major priority. Responsibilities The Major Works Delivery team are looking for an experienced Delivery Programme Lead with experience in Project Management of large, planned works to include but not limited to Kitchen/Bathrooms renewal, External works, Retrofit and complex projects. The role reports to the Partnership Manager. This role will cover the housing stock within the North West of England. There will be regular travel to site within Greater Manchester. The Delivery Programme Lead will be responsible for the delivery and quality of designated large, planned programmes including Kitchen and Bathroom Renewal, External windows and door programmes, roofing and retrofit works. Working with our partnered contractors to deliver excellent service and high-quality product. Ensuring that property assets are maintained in line with the allocated programmes. All projects are to be developed into an efficient de-risked solution to which our partners/contractors can deliver. Covering refurbishment, planned investment, mechanical and electrical works, and fire safety remediation. Requirements for Customer Service Advisor role: Successful candidates must be able to demonstrate financial and commercial acumen, including risk management skills, financial reporting and presenting to internal stakeholders and demonstrate collaboration and influencing skills, with key stakeholders. - Previous experience in this role essential and desirably for a Housing association