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Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients.
All of SpaMedica’s hospitals inspected by the CQC have been rated as ‘Good’ or ‘Outstanding,’ and we have recently been awarded Investors In People Platinum Accreditation.
What you can expect:
* To be the CQC Registered Manager for the hospital.
* To be part of a dynamic and growing team that is empowered to make decisions that mirror those values of SpaMedica in delivering the highest quality of eye healthcare.
* Some travel across the Area as part of the Area Management Team and continue to share best practice.
What you will be doing:
* The quality of care delivered at the site against recognised standards.
* Rota and develop a multi-disciplinary team to meet the levels of service and activity for the hospital.
* Lead on incidents, safeguarding alerts and referrals and complaints.
* Monitor SLAs and escalate as required.
* Ensuring all stock levels are maintained to deliver healthcare services.
* Staff management and performance.
* Manage the performance of consultant surgeons that work from your site to ensure SpaMedica continues to deliver the highest calibre of clinical services and customer service.
* Maintain relationships on a regular basis with the local CQC team.
* Ensure that regulations used by CQC are maintained, monitored and notifications submitted as required.
What are we looking for in our Hospital Manager?
* Someone who can lead a team to achieve excellence.
* Ability to analyse data and act upon it, using bespoke systems and MS Office products to an intermediate level.
* Resilience to manage difficult conversations and complaints.
* Working knowledge of legislation affecting healthcare services and employment law.
Join SpaMedica: Where our values guide everything we do, and you can make a life-changing difference every day.
Apply today and be part of a team that puts patients at the heart of everything we do.
Important Information: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.
Equality and Diversity: SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post.
Our Commitment: Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
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