A fantastic opportunity has arisen for an Apprentice Branch Administrator to join our dynamic team in Kingstanding. In return, we offer highly competitive pay rates, paid DBS disclosure, full training and on-going support. As a branch administrator you will be responsible for: Maintaining service user records as required by the Branch Manager. Ensure an efficient administration system is always fully implemented and maintained. The accurate recording of any messages (telephone, answerphone, e-mail) received and ensuring that such messages are promptly passed on and/or dealt with. Maintaining a friendly, courteous manner when dealing with enquiries - awareness of customer focus nature of the organization. To carry out all administration duties and responsibilities in relation to the recruitment of staff and employmentcompliance. To include, chasing any outstanding DBS ID or ETW in the UK documentation. To answer and deal with all telephone call and queries appropriately. To complete any other adhoc duties as and when required The right candidate will need to have: Excellent organizational and written communication skills Must be IT literate Excellent telephone manner Attention to detail Desire to be proactive and create a positive experience for others Apply now for an immediate interview (must be in the UK to apply for this role)