Temporary Business Services Assistant/Admin – Insurance Claims
Job Ref: Derbyshire 5256490
Pay Rate: £12.94 per hour PAYE
Hours per week: 37 Monday – Friday, normal working hours
Role Length: This opening assignment is for 1-2 months
City: Matlock, Derbyshire
Hybrid working: Minimum 2 days in the office
Main duties are to oversee the recording, management and allocation of incoming communications and claims.
Key Responsibilities:
1. Allocate communications to correct managing officer dealing with queries directly as appropriate.
2. Monitor timely completion of tasks and provide management information as required.
3. Assist with the preparation, data entry, collation and maintenance of claims and underwriting information, including financial information for risk financing.
4. Maintain links with other parts of Councils to ensure the timely provision of accurate data and claims information in order to minimise claim and query lifecycles.
Skills & Experience:
1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
2. Claims handling experience preferred.
3. Clear understanding of standards and regulations set for the output of the role/team.
4. Comprehensive knowledge and experience of relevant process or procedure, specialised equipment or software systems.
5. Effective Communication orally and in writing.
6. Proven initiative and judgement to resolve day-to-day problems independently.
7. Working knowledge of other areas of the authority relevant to the service.
8. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
#J-18808-Ljbffr