Location: Newport, Risca
Salary: £24,433
Working hours: 8AM - 4PM
Contract: Temporary 3 month contract with potential extension.
About the Role:
We are seeking a dedicated professional to join our team, focusing on supporting individuals dealing mental health. In this evolving role, you will be responsible for managing referrals within our system, ensuring a smooth and efficient process for clients seeking support.
Key Responsibilities:
* Serve as the primary point of contact, handling incoming calls with professionalism and discretion.
* Manage referrals effectively, ensuring accurate record-keeping and timely follow-ups.
* Provide high-quality secretarial and administrative support.
* Ensure confidentiality is always upheld.
Experience:
We encourage people to apply with either contact centre or administration background. Candidates with a rolling DBS certificate will be preferred.
In order to complete background checks, you must be able to provide clear copies of the below documents. If you are unable to provide these documents, we cannot accept your application.
* In-date Passport
* Driving Licence or Utility Bill (dated within the last 2 months)
* Bank Statement (dated within the last 2 months)
Brook Street NMR is acting as an Employment Business in relation to this vacancy.