Security & Loss Prevention Manager, SLP Cluster - North 5
Job ID: 2717159 | ATSPL - Rajasthan - C74
Amazon’s Transportation team is seeking a highly skilled and motivated person to help develop and implement a world-class security program for our transportation network, ensuring that our customers receive the items they purchase on time and at the best possible cost. The SLP Manager will be responsible for partnering with Sort Center & Delivery Centre Operations teams across various cities within a region to execute company security policies and provide security services and asset protection (lives, inventory in transit and within sort center, buildings, equipment, data, & intellectual property) within the assigned location and surrounding geography.
The Manager is a key member of the Transportation organization, working with the Regional team as well as cross-functional teams throughout the organization.
1. Perform risk assessment of site & operation model and frame mitigation measures.
2. Possess a thorough understanding of central/state security issues and demonstrate excellence in implementing and ensuring site compliance with company security policies and any industry or merchant requirements.
3. Complete and/or coordinate the final Test and Acceptance of site security systems that leverage our access control system.
4. Establish and implement effective, predictable, measurable procedures/processes and prevention programs impacting losses, pilferage, accident trends, and conduct job hazard and job safety analyses.
5. Perform frequent site security audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury.
6. Ensure guarding vendor(s) have a clear understanding of expectations and hold them accountable to deliver on them and meet or surpass service level agreement requirements.
7. Build and deploy security training programs.
8. Serve as the department’s liaison and security subject matter expert.
9. Effectively address safety and security incidents including potential and actual workplace violence incidents per policy as well as conducting testing of the incident response plans.
10. Enhance, track, and report on metrics which are key performance indicators.
11. Coordinate with various support teams such as the Worldwide Operations Security Team, IT Security, and Network Engineering as needed.
12. Utilize Kaizen, Lean, and Six Sigma methods to drive process improvements and increase efficiency.
Key job responsibilities
1. Security and LP Operation: Implementation of Loss Prevention procedures and practices in Amazon sites.
2. Audits and Compliance: Conducting the SLP audits & implement the SOPs; Preparation of Documents for Internal & External Audits; Surprise Check and reports.
3. Process Improvement & Loss Prevention Program: Process Review, Gap analysis & Necessary Improvements; Weekly, Monthly and Quarterly Assessment; Loss Prevention Reporting; feedback from Internal and External Stakeholders.
4. Loss Prevention Analysis and Investigation: Weekly loss trend analysis, Identifying the defeats and work of the loss input reduction; Conduct Investigation by working closely with RCX and AMZL/OPS team and support functions in SLP related areas.
5. Delivering and meeting weekly Investigation targets and shrink target.
About the team
The Loss Prevention (LP) team is responsible for leading the effort to efficiently and effectively provide security services and asset protection (lives, buildings, equipment, inventory, data, and intellectual property) in a designated area of responsibility. Amazon's LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction.
BASIC QUALIFICATIONS
1. Minimum graduate with 7-10 years plus of experience in investigative or loss prevention field, preferably in a multinational environment or Minimum 15 years of armed forces or law enforcement service experience with at least 2 years of corporate Security/Loss Prevention Experience.
2. Strong analytical and problem-solving skills.
3. Advanced level of computer literacy including proficiency in MS Office package.
4. Strong communication skills & fluent knowledge of verbal & written English/vernacular language.
5. Demonstrated ability to deal with business tools & understand business metrics.
6. Demonstrated ability to perform in a pressure environment with adherence to timelines.
7. Critical thinking & attention to detail of a narrative.
8. Strong interpersonal skills & proven experience in managing stakeholders and vendors.
9. Strong business ethics, discretion.
PREFERRED QUALIFICATIONS
1. Proven ability to work with and effectively persuade facility site leaders and other key departments within the organization.
2. Analytical leader experienced in performance-based, action and results-oriented management, strong project manager and effective problem-solver.
3. Strong familiarity with databases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc. is considered a plus.
4. Experience with delivery stations or cargo handling stations and transportation network security is preferred.
5. Must have strong oral and written communication skills in English.
6. Security Certification such as CPP, PCI, CFE etc.
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