Financial Capability Adviser
Reporting to:Money Advice Supervisor
Hours:36 per week (may be occasionally required to attend events outside of normal office hours but time off in lieu arrangements in place) 25 days annual leave
Salary:£25,900+ up to 5% pension
Location: Hybrid working from home, office and various outreaches in St Helens.
Context of role:This role is to assist primarily single parents in the St Helens area by working in partnership with the United Utilities Trust Fund. The role will consist of identifying unclaimed benefits and supporting our clients to find solutions to the problems they present, assisting the client with grant applications, providing energy advice and if needed referring the client for specialist debt advice. In short you will be making a real difference to peoples lives every day.
Role purpose: Co-ordinate access to advice for allocated clients who are at higher risk of disengaging from advice services and assist them throughout their advice journey. Improve financial wellbeing by checking clients are in receipt of the correct welfare benefits, identifying and making grant & trust fund applications as
appropriate, and advising on other income maximisation options. You will help
clients prepare a household budget and support them in gathering up-to-date financial inform...