Description
Field / Desk Motor Engineer
You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or previous experience working in an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have a detailed understanding of salvage categories and claims management.
Experience of vehicle estimating systems such as Audatex and Glassmatix is essential for this opportunity. AQP qualification is preferred.
Key Responsibilities
·To produce high quality reports
· Assess, value and negotiate repair costs
·Provide vehicle valuations
·Negotiate total loss settlements
·Have a detailed understanding of salvage categories
·Claims management
·Liaise with Field planning team, repairers and customers
·Support other members of the team as and when the need dictates
#INDUKI
Skills, Knowledge and Expertise
* Inspection scope extends from Cars to HGV’S, Agricultural implements, and caravans
* Resolve customer complaints
* Consistency of damage
* Diminution in value
* Ensure instruction to reporting timescales remains within SLA’s
* Contribute to a engaging and collaborative working environment
* Adapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required
* Structured in your approach with effective time management and the ability to manage your workload, prioritising to ensure that deadlines are met
* Good attention to detail, analytical thinker, solutions focused and great at problem solving
* Thrives working in a fast paced and changing environment with the ability to work using own initiative
* Verbal and written communication to an exceptional standard
* Capable of handling sensitive and confidential material
* Confident negotiator
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 6,500 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.