Administrator - Edinburgh City Center - Salary up to £25,000 DOE CBW is excited to be working with a leading facilities company based in Edinburgh City CenterAdministrator - Edinburgh City Center - Salary up to £25,000 DOE CBW is excited to be working with a leading facilities company based in Edinburgh City Center. This is an excellent chance for experienced customer service professionals to take the next step into planning administration within a dynamic and well-established organisation. Key Responsibilities:Assist the FM team with day-to-day administrative tasks, including handling emails, phone calls, and correspondence.Maintain and update records related to maintenance, service contracts, and compliance documentation.Prepare reports, presentations, and meeting minutes as required.Manage purchase orders, invoices, and procurement processes for FM-related supplies and services.Act as the first point of contact for FM-related queries and service requests.Log and track work orders, ensuring timely responses and updates.Liaise with contractors and internal teams to schedule maintenance, repairs, and inspections.Monitor and follow up on outstanding tasks to ensure issues are resolved promptly.Person Specification:Strong administrative and organizational skills.Excellent communication and customer service abilities.Proficiency in Microsoft Office Word, Excel, Outlook and FM software e.g., CAFM systems.Ability to manage multiple tasks and prioritize workload effectively.Knowledge of health and safety regulations and compliance requirements desirable.Experience in working within a Facilities Management environment preferred.Previous experience in an administrative role, ideally within FM or a similar environment.Familiarity with FM operations, property management, or building maintenance advantageous.Strong IT skills and experience working with databases and reporting systems.Salary & Benefits:Salary up to £25,000 DOE25 days annual leave plus bank holidaysGenerous workplace pension schemeTraining, development & progression opportunitiesMonday to Friday 8am - 4.30pm