This is an exciting opportunity to join the Medical Directorate's Continuous Quality Improvement Team on a two-year fixed term contract as a Quality Improvement Support Officer.
The successful applicant will undertake a central role in supporting the delivery of an Innovation Hub whilst working closely with operational and strategic colleagues and external stakeholders.
The primary focus is the scoping and delivery of the Innovation Hub, but the post holder will also support the Trust on its improvement journey and its delivery of improvement projects/activities outlined within the Quality Improvement Strategy and IMPACT (Improving Patient Care Together) Development Plan.
We recognise the positive value of diversity and promote equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Main duties of the job
We are seeking a highly motivated and organised professional who can demonstrate effective inter-personal skills to build relationships with stakeholders for the Innovation Hub project. There will also be a requirement to prioritise and work to tight deadlines.
Key tasks will include:
* Supporting the scoping and delivery of the Innovation Hub. This will involve supporting the identification of the components of the hub, the development of materials and the maintenance of the chosen site.
* Delivery of tasks outlined in the Quality Improvement Strategy and the IMPACT Development Plan.
Experience of continuous improvement and change management would be advantageous although training will be provided.
Job responsibilities
The post holder will offer a high standard of specialist knowledge and experience in supporting the Innovation Hub project. This may include supporting the procurement processes, the scoping of the hub, preparation of materials and delivery of an Innovation Hub. This may also include maintenance of the hub site.
To contribute to the delivery of continuous improvement projects and objectives as outlined in the Quality Improvement Strategy and IMPACT (Improving Patient Care Together) Development Plan.
Supporting divisional, organisational and system wide planning, strategy development and monitoring whilst building and sustaining relationships with internal and external partners.
Contribute to the production of internal reports and assurance processes.
Person Specification
Qualifications
* Degree or In-depth diploma plus significant experience/ or proven equivalent experiential learning.
* Evidence of development of specialist practice and able to demonstrate the impact of this on service change/development.
* Project Management Qualification.
* Post-graduate or Management qualification demonstrating in-depth theoretical study of a broad range of techniques / processes relating to specialist area.
Experience
* Experience of using a range of Microsoft Office packages including Excel, Word, PowerPoint, Access and Outlook.
* Experience of delivering a range of work procedures and practices, requiring expertise in relation to procurement, business case development, and intelligence gathering processes, underpinned by theoretical knowledge or equivalent experience.
* Experience Chairing and facilitating meetings.
Knowledge
* Proven/demonstrable experience of building effective working relationships both internally and externally.
Skills and Competencies
* Evidence of effective inter-personal communication skills.
* Evidence of good time management skills, ability to work to tight deadlines and has excellent organisational skills.
* Able to plan and prioritise effectively.
* Able to motivate others.
* Able to demonstrate ethical values and attitudes within a culture of equality and diversity.
* Has proven facilitation skills, including the use of digital technology.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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