Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.
What will you be doing?
As a Payouts Officer joining our team in Reading, you will be at the heart of our operations, processing documents received from brokers and internal sales to ensure they meet the correct standards. Once approved, you will activate these deals and facilitate timely payments to our suppliers and brokers. Your role will be essential in providing a seamless experience for both our external and internal clients.
What are the key responsibilities of the role?
1. Provide exceptional support to approved brokers by addressing queries related to document packs and general regulatory requirements.
2. Ensure the timely processing of document packs received from brokers, adhering to set Service Level Agreements (SLAs).
3. Develop and implement best practice procedures in line with new IT systems, enhancing our operational efficiency.
4. Maintain regular communication with key brokers to foster strong relationships and ensure their needs are met.
5. Strive to deliver a seamless process that enhances client satisfaction and supports our business objectives.
What are the core skills and knowledge required?
6. Understanding of lease and asset finance
7. AML/KYC requirements
8. Analytical Skills
9. Client focus, ability to maintain strong relationships and communicate with clients and brokers
10. Knowledge of Investec's products & services
11. Attention to detail
12. Attention to deadlines
13. Good Communication Skills
14. Self-motivated
As part of our collaborative & agile culture, our working week is 4 days in the office and one day remote.
Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work.
Here is a selection of what we offer;
Wellbeing
Wellbeing Subsidy, Corporate Gym Membership, Virtual GP, Peppy Health App (Fertility, Menopause and Early Parenthood), Optional Private Medical & Dental Insurance
Monetary
Non-contributory Pension & Discretionary Bonus
Life & Income Protection
Life Assurance, Critical Illness & Income Protection
Travel
Season Ticket Loan & Electric Vehicle Scheme
Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.
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