About the role
As a Marketplace Operations Executive you will be responsible for onboarding & supporting third party sellers onto the Tesco Marketplace platform, to drive scalable growth by optimising and enhancing our product assortment.
About Marketplace
Marketplace is a brand-new online venture for Tesco, designed to give our customers the opportunity to use our website to shop for a wide range of third-party products in addition to the groceries they already know and love. Join us on this exciting new journey, and you’ll be a key member of a hardworking, collaborative team that’s delivering on our promise to serve our customers, communities and the planet a little better every day.
Life on the team
As a relationship builder and inspirational manager, you know how to get results and are committed to developing exciting partnerships. The key to the Marketplace team’s success is its ability to collaborate with many other teams in the wider Tesco family, including Finance, Digital Product and Online Operations. No two days will be the same as you become an expert in your area of the Marketplace model. We’re building Tesco’s future, and it’s a future shaped by you.
As a Marketplace Operations Executive you will be responsible for onboarding & supporting third party sellers onto the Tesco Marketplace platform, to drive scalable growth by optimising and enhancing our product assortment.
At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.
You will be responsible for
* Manage the on-boarding of third party sellers onto the Tesco Marketplace platform
* Develop and demonstrate sound technical and business understanding of the marketplace platform and what is needed to maintain a high bar for our customer experience on-site (item data quality, etc.)
* Use this knowledge to educate and support sellers to successfully launch and maintain their business on the platform
Monitoring quality of Marketplace and identifying areas of improvement
* Establish and maintain audit processes for marketplace listings, ensuring sellers are adhering to guidelines
* Establish KPIs for quality and create a regular reporting process to monitor these metrics
* Identify areas of improvement and opportunities for continuous development of the Marketplace proposition
* Be the subject matter expert for seller on-boarding and Marketplace catalogue
* Work with partner teams (CEC, product/tech) to deep dive issues and identify solutions
You will need
• Data Manipulation (Microsoft Excel/Reporting)
• Ability to quickly grasp working knowledge of multiple product systems (custom built or third party)
• Manage multiple tasks with competing priorities
• Project Management
• Continuous Improvement (CI)
• Good communication
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What’s in it for you
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
* Annual bonus scheme of up to 10% of base salary
* Holiday starting at 25 days plus a personal day (plus Bank holidays)
* 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
* Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .