The TASK FORCE DIRECTOR OF SALES position will involve travel to properties in any states where Stonebridge Companies operates. Position will provide coverage during transition or for additional coverage.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Prospect for new business through solicitation, networking, cold-calling.
* Improve hotel visibility by conducting outside sales calls/blitzes, attending trade shows and market segment related events.
* Design and deliver marketing promotions and campaigns involving direct mail, social media, ads, etc.
* Meet or exceed established monthly, quarterly and annual targeted sales goals and profit margins.
* Maintain an active list of accounts to ensure continuous relationship development.
* Develop and execute monthly focused and aggressive action plans.
* Communicate with internal business partners on upcoming group needs, VIP clients, meeting functions.
* Maintain and secure repeat business through client satisfaction and loyalty.
* Maintain knowledge of industry and trends in market, particularly amongst competitor set.
* Maintains regular attendance and is consistently on time.
* Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
* Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE:
* Observes and adheres to safety and security procedures, promoting a safe work environment.
* Ensures new hires complete new hire orientation.
* Seeks out new assignments and assumes additional duties when necessary.
* Able to reach effective solutions, poses good questions, consults helpful resources, and does not stop at the first answer he/she comes across.
* Can be relied upon regarding task completion and follow up.
* Ensures work responsibilities are covered when absent.
ACCOUNTABILITY:
* Takes ownership of all work performed and communicated.
* Completes tasks on time or notifies appropriate person with an alternate plan.
* Organizes resources, performs tasks, and coordinates with other functions to most effectively and efficiently perform work responsibilities and accomplish objectives on a timely basis.
* Assists department in exceeding productivity standards.
* Identifies and resolves problems in a timely manner, using intuition and experience to complement data.
* Gathers and analyzes information skillfully.
WORKPLACE RESPECT:
* Demonstrates knowledge of EEO policy and promotes a harassment-free environment.
* Shows respect and sensitivity for cultural differences.
* Able to build morale and group commitments to achieve goals and objectives.
* Practices attentive and active listening with all employees.
* Listens without interruption and gets clarification.
* Actively participates in meetings, contributing ideas to improve the company.
* Solicits customer feedback to improve service.
* Personally demonstrates a commitment to customer service by anticipating and responding promptly to guest needs.
* Monitors and controls labor costs.
* Seeks approval for overtime, if required.
MANAGES PEOPLE:
* Provides regular performance feedback and proactively addresses performance concerns of staff.
* Develops staff so that successful customer service scores are achieved.
EDUCATION AND EXPERIENCE REQUIREMENTS:
College course work in related field is helpful. Experience in a hotel or 2 years related field preferred. High School diploma or equivalent required.
QUALIFICATIONS:
Ability to interpret and perform basic computer functions, including MS Office, Outlook, Word, and Excel. Experience with SalesPro is preferred.
5 years minimum Sales experience in branded hotels desired.
Strong Sales and F&B experience.
*Proficient in Revenue Management.
WORK ENVIRONMENT:
The work environment normally entails the following:
• Outside sales calls will expose individual to outdoor conditions.
• Minimal to moderate noise levels consistent with hotel environment.
PHYSICAL DEMANDS:
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
The physical activity normally entails the following attributes:
• Sit more than 2/3 of the time while in the office.
• Must be able to go on sales calls at least three days per week.
• Extensive walking is required.
• Lift up to 10 lbs.
• Push / pull up to 10 lbs.
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.
Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.
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