Job summary We are looking for an experienced and enthusiastic Medical Secretary with great organisational skills to join our team of secretaries. The post is part time - 15 hours per week Main duties of the job The successful candidate will join our team of secretaries and will support the clinical team with the processing of referrals, upkeep of electronic forms and administrative support for the clinical and management teams. About us The practice provides care for over 23,400 patients and works from 3 branches which are located in Burntwood and Lichfield. The team have regular meetings, and the practice has both whole team meetings and whole team learning events throughout the year to enable team members to meet, share ideas and develop together. Our ethos is to provide excellent patient care in a happy and supportive environment. Date posted 20 January 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A0239-25-0001 Job locations Greenwood Health Centre Lichfield Road Burntwood Staffordshire WS7 0AQ Darwin Medical Practice Dimbles Lane Lichfield Staffordshire WS13 7HT Job description Job responsibilities To provide efficient and timely secretarial support to the clinical team, ensuring patients records are maintained to required standards To assist the Operations Manager to ensure the smooth operation of the Practice. To be responsible for day to day processing of patient referrals using paper and electronic systems. To maintain template letters and forms used internally by clinical and administrative staff. To provide secretarial support for meetings as required by the Business Manager. Maintain a sensitive approach to patient care, ensuring the maintenance of confidentiality Carry out duties as per working policies, procedures and protocols and to ensure these are kept up to date To be first point of contact regarding patient referral related administration. General day to day administration tasks Any other duties as required commensurate with the grade Job description Job responsibilities To provide efficient and timely secretarial support to the clinical team, ensuring patients records are maintained to required standards To assist the Operations Manager to ensure the smooth operation of the Practice. To be responsible for day to day processing of patient referrals using paper and electronic systems. To maintain template letters and forms used internally by clinical and administrative staff. To provide secretarial support for meetings as required by the Business Manager. Maintain a sensitive approach to patient care, ensuring the maintenance of confidentiality Carry out duties as per working policies, procedures and protocols and to ensure these are kept up to date To be first point of contact regarding patient referral related administration. General day to day administration tasks Any other duties as required commensurate with the grade Person Specification Qualifications Essential Level 3 education including maths and English grade C or above Competent user of ICT systems Typing Motivation Essential Ability to work unsupervised and as part of a team. Willingness to undertake appropriate training. Passion for excellent customer service Experience Essential Knowledge of confidentiality, equal opportunities and cultural sensitivity Touch typing and word processing Audio typewriting Excellent communication skills Able to manage work load and manage own time Desirable Working within a health care setting Working knowledge of EMIS or other electronic patient record systems Working knowledge of coding Personal qualities Essential Ability to relate well to others patients and carers, staff, managers and other professionals Be flexible and able to adapt in allocation of work at short notice Able to work as part of a team Ability to work under pressure to meet deadlines, and be able to work on own initiative An interest in continuing professional development. Positive, friendly manner Person Specification Qualifications Essential Level 3 education including maths and English grade C or above Competent user of ICT systems Typing Motivation Essential Ability to work unsupervised and as part of a team. Willingness to undertake appropriate training. Passion for excellent customer service Experience Essential Knowledge of confidentiality, equal opportunities and cultural sensitivity Touch typing and word processing Audio typewriting Excellent communication skills Able to manage work load and manage own time Desirable Working within a health care setting Working knowledge of EMIS or other electronic patient record systems Working knowledge of coding Personal qualities Essential Ability to relate well to others patients and carers, staff, managers and other professionals Be flexible and able to adapt in allocation of work at short notice Able to work as part of a team Ability to work under pressure to meet deadlines, and be able to work on own initiative An interest in continuing professional development. Positive, friendly manner Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Darwin Medical Practice Address Greenwood Health Centre Lichfield Road Burntwood Staffordshire WS7 0AQ Employer's website https://www.darwinmedicalpractice.co.uk/ (Opens in a new tab)