RPS are seeking Private Leakage Coordinators, to work on a 9month contract for our client, Welsh Water Dwr Cymru. This is a seconded role to the client but could lead to a full-time role with client. The role is based in Cardiff and requires the successful candidate to work on site 2-3 days a week and then 2-3 days from home. What you’ll be doing Make appointments with customers and scheduling works for 5-7 teams Ensure that planned works for the day go ahead, chasing updates and if not programmed or completed. Work closely with Private leakage team members. Report Weekly/Monthly on position. Liaise with Schedulers / Contractors and Management team. Communicate daily with stakeholders and customers. Who we’re looking for An individual with a strong commitment to Health and Safety and compliance A strong person to challenge staff for non-conformance A strong Customer Service ethos and track record Experience of meeting strict client and company targets Excellent IT skills and working knowledge of Microsoft Office applications Ability to work to deadlines and achieve targets Clear and fluent communication skills, both written and oral A working knowledge of working within Utilities and Water Distribution is advantageous. Previous coordinator experience required. What’s in it for you? We offer a competitive salary plus extensive benefits. We support our people to innovate, collaborate and build meaningful careers. Here you’ll find true support and encouragement. We’re an accredited training provider and we support learning and development for everyone. A personal development plan and a transparent career pathway puts you in the driving seat of your career and you’ll be supported as far as you want to go. RPS, a Tetra Tech company We’re RPS, our projects are all around you. We define, design, and manage projects that create shared value to a complex, urbanising and resource-scarce world. Our people are our success. We need people who share our passion on solving the problems that matter. And where you’ll be supported every step of the way. Here is where you come to build a career. Representing an exciting new chapter in our business, in January 2023 RPS became a Tetra Tech company. With over 28,000 employees in more than 550 offices in more than 120 countries on seven continents, Tetra Tech is a leading global provider of consulting and engineering services. As a Tetra Tech company, RPS is proud to offer our people market leading development and project opportunities, helping to solve some of the world’s most complex problems. What happens next? Selection will be a one stage interview, either in person or via MS teams. All applications will be considered. Health and Safety You may have to do the following: Lifting heavy inspection covers Work in all weathers which could include night work. Please note drugs and alcohol testing is undertaken for this role LI-JP1LI-HYBRID We know we develop better solutions together. That’s why we’re committed to ensuring Fairness, Inclusivity, and Respect in all that we do. For us to live our purpose of creating shared value and to deliver on our promise to ‘make complex easy’ – for us and for our clients, we continue to build a culture where different working styles and experiences can thrive to achieve exceptional results. We’re proud to be a Disability Confident Employer and work in partnership with Inclusive Employers. We’re also proud to support reservists and their families, having signed the Armed Forces Covenant. An inclusive culture enables our people to do things differently, working in ways to suit them while delivering their best for RPS. That’s why we’ve created working groups as true inclusion is a journey that involves learning, collaboration, and engagement. Please let us know if you require any adjustments during the interview process, we can then make reasonable changes to support you in performing to the best of your ability. Recruitment Agencies We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list. Please refer to the careers page on our website if you require any further information.