Summary
Join Siemens Congleton in our Supplier Quality Assurance team as an apprentice, the role will support the team in ensuring quality and resolving issues quickly by collaborating with suppliers, internal teams, and using IT platforms, while considering regulatory standards and sustainability.
Wage
£23,016 a year
Training course
Quality practitioner (level 4)
Hours
Monday to Friday, 08:30-16:30
36 hours 15 minutes a week
Start date
Monday 1 September 2025
Duration
4 years
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
* Ensure the quality of delivered parts meets requirements and working with our suppliers to achieve complaint resolution
* Demonstrate a willingness to investigate and resolve issues quickly, working cross functionally to find short term and long-term solutions via the 4D/8D methodologies
* Build relationships with our internal customers and external suppliers, to ensure good communication
* Working closely with our internal and external warehouse teams to deliver quality capable product to our production areas
* Using the relevant IT platforms to examine stock in the event of quality issues to ensure suspect stock is identified, segregated, rejected and monitored
* Supporting the Factory Quality Engineers with any escalation topics that are supplier related
* Working with Material Control and Commercial teams when dealing with suspect/reject parts to ensure clarity of stock
* Recognise the factors influencing the performance of our products and services, including legislation, customer requirements, and regulatory standards. This includes sustainability and climate change considerations
* Understand how contractual and commercial requirements for quality impact our performance objectives for specific products and services
Where you’ll work
Siemens House
Varey Road, Eaton Bank Trading Estate
Congleton
CW12 1PH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
JC TRAINING & CONSULTANCY LTD
Your training course
Quality practitioner (level 4)
Equal to higher national certificate (HNC)
Course contents
* Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.
* Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.
* Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.
* Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.
* Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.
* Plan and conduct system, product or process audits.
* Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.
* Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processes
* Identify gaps in process performance and develop improvement plans to close gaps.
* Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.
* Communicate organisational quality strategy to all levels of the organisation.
* Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.
* Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.
* Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.
* Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.
* Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.
* Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.
* Plan and conduct system, product or process audits.
* Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.
* Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processes
* Identify gaps in process performance and develop improvement plans to close gaps.
* Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.
* Communicate organisational quality strategy to all levels of the organisation.
* Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.
Your training plan
Quality Practitioner Level 4.
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Team working