JOB DESCRIPTION Title of Post: Administrative Officer Various Departments Reports To: Line Manager in designated department Main Duties The role of the Administrative Officer is to provide an effective and efficient administrative support service to those within their department, carrying out a range of administrative tasks, including use of computer systems, maintaining good communication with colleagues, and reporting any issues to their line manager as required. Key Responsibilities Undertake general administrative/clerical duties and provide support to colleagues within the department, including taking telephone calls, preparing letters, emails, and spreadsheets. Provide a full range of typing services, including word processing, audio typing, and copy typing. Perform routine filing duties, ensuring that manual and computerized filing systems and registers are maintained and updated as necessary. Handle sensitive information in a confidential manner. Address queries from internal and external sources. Assist colleagues in their work with outside agencies. Manage the opening, distribution, and recording of correspondence received within the department. Answer telephone calls, take messages, and relay them to colleagues as required. Take notes/minutes at meetings as required. Photocopy and prepare documentation/papers for distribution or processing. Ensure the integrity of office security in all interactions. Manage records held, created, or used as part of the business, including corporate and administrative records (paper-based or electronic), ensuring compliance with GDPR, the Law Enforcement Directive, and the Data Protection Act 2018. Promote equality of opportunity as per Section 75 duties of the Northern Ireland Act 1998 across various groups: Persons of different religious beliefs, political opinion, racial group, age, marital status, or sexual orientation. Men and women generally. Persons with a disability and persons without. Persons with dependants and persons without. Perform any other relevant duties appropriate to the grade, including participating in the interchange of duties, as required. Essential Criteria Education and Experience: 5 GCSEs at grades AC/94, including Maths and English (or equivalent) OR NVQ Level II in Administration AND A minimum of 1 year's experience in an administrative role within a Regulatory, Criminal Justice, Human Resources, Finance, or Legal environment OR In the absence of the educational qualifications listed above, 2 years' experience in an administrative role within the specified environments. Other Requirements: Experience handling sensitive personal data in a confidential manner, in line with data protection regulations. Excellent IT skills, including proficiency in Microsoft Word, Outlook, and Excel. Excellent communication skills. Proven ability to use own initiative. There will be a cap of 100 applicants for this recruitment competition and once we have reached this limit, the recruitment competition will close.