Senior Emergency Response Officer Location: North West England Contract: Permanent Hours: 35 hours per week Salary Range: £25,586 - £29,494 per annum Please note that you must have a full driving licence with access to your own vehicle for this role. Are you ready to lead a dynamic team and make a real difference in emergency response? Do you have the skills and passion to support communities in crisis and enhance our emergency response efforts? Can you navigate complex situations and build strong partnerships to maximise our impact on those in need? If you’re up for this challenge, please read on… What does a day in the life of a Senior Emergency Response Officer involve? You'll be: Leading and managing a team of Emergency Response Officers to ensure effective service delivery across North West England. Coordinating and overseeing the planning and execution of emergency response activities, both in person and remotely. Engaging with local authority emergency planning teams and voluntary sector partners to maintain positive relationships and facilitate collaboration. Monitoring and reporting on performance against Key Performance Indicators (KPIs) using various data systems. Participating in a 24-hour duty officer on-call rota, ready to respond to emergencies at any time. What do you need to be a successful Senior Emergency Response Officer? You'll need: Strong leadership skills with the ability to manage and develop a team effectively. Excellent communication and interpersonal skills to build and maintain relationships with stakeholders. Proficiency in IT, including Microsoft 365, to manage data and reporting efficiently. Experience in dealing with complex situations and tasks across multiple workstreams, demonstrating adaptability and problem-solving abilities, along with proven experience in developing or working in multi-sector partnerships to enhance collaborative efforts. Commitment to delivering high-quality services to the public, ensuring the needs of vulnerable service users are met. Willingness to act in response to emergency situations, with 24-hour on call duties as required (potentially including weekends and evenings). Interested? Closing date for completed applications is 23:59 on March 26th. Interviews are expected to take place around early to mid April. In return for your dedication and expertise, you’ll get: Holidays: 36 days annual leave (including bank holidays) option to buy 5 extra days (per annum) Pension scheme: Up to 6% contributory pension Flexible working: We do our best to accommodate your preferred work style Learning & Development: Wide range of career opportunities comprehensive learning Discounts: Access to Blue Light Discount Card and employee benefits platform Wellbeing Assistance: Access to mental health and wellbeing assistance Team Working: Champion our mission in a collaborative team Cycle2Work: Lease a bicycle through the scheme Season ticket loan: Interest-free loan for commuting expenses We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme. At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT Network. Plus our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network. Together, we are the world's emergency responders About The Candidate About The Company