Description As Global Screening and Regulatory Operations Business Manager in the Payments Operations, you will make the professional lives of the Global Screening and Regulatory Operations management team more effective through proactive, simple, consistent organizational support and leadership. If you are proactive, passionate about developing strategy and managing business reviews, then this role is for you. Global Screening and Regulatory Operations is a global organisation within Payments Operations who support the Trust & Safety Product within the Payments Business as part of the Corporate & Investment Bank (CIB), and is responsible for screening over 8 million transactions a day and responsible for submitting over 120k reports to Regulators annually. Job responsibilities Drives key business initiatives, assists in day-to-day activities, creates of objectives & accomplishments, Town hall & offsite planning, talent reviews, drives people agenda activities across organization and strategic planning Creates and presents periodic non-financial information for business/ governance review with Ops leads, front office and/or F&BM partners Develops and manages internal and external communications, e.g.: organizational announcements, Symphony maintenance, Intranet development, newsletters, videos and year-end messaging Builds out OKR’s (Objectives with Key Results) and ensures the organisation is measuring what really matters and that metrics are automated in their production and easily accessible for everyone Develops and owns future plan and strategy for operational support reflecting business plans over the short to medium term and beyond Manages business reviews, executive reporting, leadership meetings and offsite/planning other business events Focuses on developing product centric and end-to-end approach, partnering, challenging, and influencing as a matter of course Required qualifications, capabilities, and skills Ability to effectively manage multiple projects simultaneously Deep execution experience with a demonstrated ability to meet and enforce deadlines Strong analytical and organizational skills and ability to challenge organization and understand ways of working Data based decision making, leveraging data to support key messages, discreet use of data to maximum effect Strong focus on developing self and other employees with emphasis on equity Ability to act independently and make proactive recommendations, work under pressure, make decisions at the right time and prioritize effectively Strong interpersonal and communication skills and ability to lead meetings and facilitate dialogues with multiple stakeholders Preferred qualifications, capabilities, and skills Knowledge of payment products and related regulatory landscape Develops policies, procedures, performance outcomes and standards that are aligned to meet all regulatory and controls standards