Newbury Racecourse - Supervisor required
Would you like to work amongst the action at Newbury Racecourse? You could be a part of the exciting and enthusiastic team of individuals that are the driving force behind delivering exceptional horse racing events.
Working in one of these customer-facing roles, you will be involved in the delivery and sales of our delicious range of food and drink to our racecourse guests, balancing efficiency with product knowledge and ensuring customers are greeted with a smile.
You will be working effectively alongside chefs, managers, and other employees of Newbury Racecourse to ensure a smooth delivery of service to our guests.
We have some important racing throughout the year to choose from, along with Corporate Events. Please see below for the 2024/2025 Newbury race season.
1. November 2024: 29th, 30th
2. December 2024: 18th, 28th
3. January 2025: 9th, 15th
4. February 2025: 8th, 28th
5. March 2025: 1st, 21st-22nd
6. April 2025: 11th-12th
7. May 2025: 16th-17th
8. June 2025: 12th, 26th
9. July 2025: 3rd, 10th, 18th-19th, 24th
10. August 2025: 5th, 15th-16th, 28th
11. September 2025: 19th-20th
12. October 2025: 24th-25th
13. November 2025: 6th, 28th-29th
14. December 2025: 17th, 29th
Working Hours
In this flexible and active role, you can pick and choose your shifts as you please. You can even choose WHERE to work, with the opportunity open for you to work at any one of our 5,000+ venues across the UK.
Role responsibilities
Daily tasks may include:
* Providing a brilliant service for our guests
* Swiftly resolving customer service complaints
* Ensuring smooth communication between team members
* Overseeing the floor, mitigating any issues smoothly
* Motivating staff members & communicating with management
* Cash-handling & administering refunds correctly
Requirements
* Previous supervisor experience preferred.
* The ability to remain calm during high-volume periods
* Enthusiastic & energetic
* High empathy and understanding of others
* Over 18s only
Why should you work with us?
* Great opportunity to work in a friendly and fast-paced environment
* Be part of a great, supportive team
* Gain some great transferable skills and work experience
* Receive full training in Health & Safety, Hygiene and Manual Handling that are recognised industry-wide.
* Access to Health & Wellbeing Support Programmes, including our Employee Assistance Programme.
Apply online now via our short application form (only takes 1 minute!). We will be in touch shortly and if successful, you could be working in one of our venues within a few days.
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