Job summary Kettering General Hospital NHS Foundation Trust (KGH) and Northampton General Hospital NHS Trust are working collaboratively as a formal hospital group known as University Hospitals of Northamptonshire. Together, we are dedicated to achieving excellence in all things. The post-holder will support the delivery of research across both hospitals, developing the research collaboration and maximising opportunities to increase research and innovation capacity and capability, with the aim of increasing the number of staff and patients participating in high quality research. The purpose of the job is to assist the research team to deliver high quality care to all participants of research. All research activity requires the support of a robust administrative function. The post holder will provide a high quality, comprehensive administrative, organisation and data management support to the Senior R&I Team and the Clinical Research Team. The post holder will be based at Kettering General Hospital.For further details / informal visits contact: Parizade Raymode, Senior Research Nurse at Kettering General Hospital NHS Foundation Trust parizade.raymodenhs.net / Telephone: 01536493770/ Mobile: 07976198021 Main duties of the job Work on own initiative managing and prioritising own workload, managing office systems, maintain databases, word processing of reports and filing specific to the Research team. Prepare research-related paperwork and documents as required. Arrange pathology sample shipment and electronic data to be sent for central review and reporting as required by research protocol. Identify and request patient tumour blocks and arrange shipment according to the study protocol. Liaise with staff across the Group for issues that relate to research. Process documents and maintain records both for staff and research purposes. To provide support as requested and to undertake any other appropriate duties as requested. Ensure that all work is undertaken according to Hospital Group polices and regulations governing clinical trials. About us Please submit your application as soon as possible as we reserve the right to close any adverts before the closing date once we have received sufficient applications Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Northampton General Hospital NHSTrust and become University Hospitals of Northamptonshire. Our Excellence Values Compassion Accountability Respect Integrity Courage We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. The Hospital Group encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals. Date posted 13 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Per Annum Contract Fixed term Duration 12 months Working pattern Full-time Reference number 264-6852229-COR Job locations Kettering General Hospital Rothwell Road Kettering NN16 8UZ Job description Job responsibilities Act as first telephone contact for enquiries from staff, collaborators and trial stakeholders utilising specialist knowledge of Research & Innovation to provide responses which are within the post holders scope of knowledge and ensuring that relevant personnel are informed as appropriate in order for further actions to be taken. Manage outpatient clinic management on Careflow to include arranging patient appointments, coordinating clinic availability, inputting new referral information. Act as first point of contact for all visitors to the department. To act in a professional manner at all times when dealing with patients, relatives and others involved in research from both within and outside the hospital. Liaise with support departments such as pathology, medical records and pharmacy to ensure the smooth running of clinical trials Assist staff and visitors with their enquiries. Job description Job responsibilities Act as first telephone contact for enquiries from staff, collaborators and trial stakeholders utilising specialist knowledge of Research & Innovation to provide responses which are within the post holders scope of knowledge and ensuring that relevant personnel are informed as appropriate in order for further actions to be taken. Manage outpatient clinic management on Careflow to include arranging patient appointments, coordinating clinic availability, inputting new referral information. Act as first point of contact for all visitors to the department. To act in a professional manner at all times when dealing with patients, relatives and others involved in research from both within and outside the hospital. Liaise with support departments such as pathology, medical records and pharmacy to ensure the smooth running of clinical trials Assist staff and visitors with their enquiries. Person Specification Education, Training & Qualifications Essential Good all round general education to GCSE standard, including English Language and mathematics. RSA Stage II or equivalent qualification Desirable Audio Typing Stage II or equivalent Knowledge & Experience Essential Experience of working within an office environment Proven competencies in current office practice /general office skills to include scanning/photocopying/faxing/filing Competent IT skills Use of emails and electronic calendars Minute taking experience Experience of using Microsoft Office Packages including Excel Experience of prioritising own workload Experience of calculating & issuing Petty Cash expenses and reclaiming back Desirable Previous NHS experience Knowledge of International Conference on Harmonisation for Good Clinical Practice and relevant training Knowledge of Research Governance Knowledge of preparing Research related paperwork Knowledge of specialist R&D databases and systems e.g OpenClinica; REDcap Skills Essential Experience of working in databases and spreadsheets together with accurate data entry and maintenance of same Able to maintain accurate and detailed records Ability to handle confidential patient related information as per Trust policies Able to exercise judgement and handle difficult and sensitive situations. Dealing with confidential issues Able to work as member of a team Proven interpersonal skills Proven communication skills - especially amongst own colleagues and other departments/companies via a number of methods e.g telephone/email Able to analyse situations from various data that is received Awareness of implications of confidentiality Able to travel between Trusts Able to work under pressure and sustain concentration to deal with unpredictable and possibly frequent interruptions Able to deal with confidential matters in a sensitive manner Knowledge of medical terminology Key Competencies/ Personal Qualities & Attributes Essential Flexible approach to work Good administration skills Works well with cross-functional teams Works on own initiative Desirable Willingness and ability to travel to off-site meetings as required Person Specification Education, Training & Qualifications Essential Good all round general education to GCSE standard, including English Language and mathematics. RSA Stage II or equivalent qualification Desirable Audio Typing Stage II or equivalent Knowledge & Experience Essential Experience of working within an office environment Proven competencies in current office practice /general office skills to include scanning/photocopying/faxing/filing Competent IT skills Use of emails and electronic calendars Minute taking experience Experience of using Microsoft Office Packages including Excel Experience of prioritising own workload Experience of calculating & issuing Petty Cash expenses and reclaiming back Desirable Previous NHS experience Knowledge of International Conference on Harmonisation for Good Clinical Practice and relevant training Knowledge of Research Governance Knowledge of preparing Research related paperwork Knowledge of specialist R&D databases and systems e.g OpenClinica; REDcap Skills Essential Experience of working in databases and spreadsheets together with accurate data entry and maintenance of same Able to maintain accurate and detailed records Ability to handle confidential patient related information as per Trust policies Able to exercise judgement and handle difficult and sensitive situations. Dealing with confidential issues Able to work as member of a team Proven interpersonal skills Proven communication skills - especially amongst own colleagues and other departments/companies via a number of methods e.g telephone/email Able to analyse situations from various data that is received Awareness of implications of confidentiality Able to travel between Trusts Able to work under pressure and sustain concentration to deal with unpredictable and possibly frequent interruptions Able to deal with confidential matters in a sensitive manner Knowledge of medical terminology Key Competencies/ Personal Qualities & Attributes Essential Flexible approach to work Good administration skills Works well with cross-functional teams Works on own initiative Desirable Willingness and ability to travel to off-site meetings as required Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Kettering General Hospital NHS Foundation Trust Address Kettering General Hospital Rothwell Road Kettering NN16 8UZ Employer's website https://www.kgh.nhs.uk/working-for-us (Opens in a new tab)