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Laboratory Support Technician
As a Laboratory Support Technician, you'll play a vital role in supporting the laboratory and acting as a key liaison between internal stakeholders and the laboratory teams.
Our laboratories are integral to our operations, ensuring the safety and cleanliness of drinking water and the correct treatment of waste products. This is a fast-paced environment where teamwork is essential, and full training is provided to help you succeed in this collaborative role.
Base Location: Spencer House, Reading.
Working Hours: The Customer Service & Logistics department operates Monday to Friday, from 08:00 am to 21:00 pm. You will be required to work different shifts during the week, including:
* 08:00 am to 16:30 pm.
* 10:30 am to 19:00 pm.
* 12:30 pm to 21:00 pm.
Please note that this role involves manual handling and lifting of sample cases and consumables, some weighing up to 20kg.
What You'll Be Doing as a Laboratory Support Technician
* Processing daily deliveries of samples and consumables via the goods inward area, ensuring timely delivery to the relevant analytical departments.
* Identifying, investigating, reporting, and resolving any issues with samples upon receipt.
* Preparing and distributing bottles to the Thames Water teams for sampling, while maintaining accurate laboratory records.
* Managing the disposal of clean and waste sample bottle contents after analysis, along with washing and recycling those bottles.
* Responding promptly to internal customer inquiries.
* Identifying opportunities and contributing to continuous improvement initiatives.
What You Should Bring to the Role
* A-levels (or equivalent) in Maths and English.
* Excellent communication skills, both written and verbal, with strong interpersonal abilities.
* A proactive attitude towards self-improvement and process enhancement, with a willingness to share ideas.
* Proficiency in Microsoft Office and general computer literacy.
* Comfort with repetitive tasks and a strong interest in working in a laboratory setting.
* Physical ability to lift heavy objects.
What’s in it for you?
* This role offers a salary of £26,605 per annum, depending on skills and experience.
* 24 days holiday per year, increasing to 28 with length of service (plus bank holidays).
* Generous Pension Scheme through AON.
* Access to numerous benefits supporting your health, wellbeing, and finances, including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers, and life assurance.
Find out more about our benefits and perks.
Who are we?
We’re the UK’s largest water and wastewater company, serving over 16 million customers daily. Our mission is to build a better future for all, supporting our customers, communities, people, and the planet. We seek passionate, skilled individuals committed to making a difference.
Learn more about our purpose and values
Working at Thames Water
Thames Water offers a rewarding, diverse workplace where every day presents new opportunities to make a difference. We provide fast-tracked career growth, flexible working, and excellent benefits. Whether in our call centres or science labs, we’re looking for people with passion and a desire to improve.
If you’re seeking a sustainable career where you can impact millions and help protect water resources, we support you every step of the way. Together, we can build a better future.
Our goal is to ensure Thames Water is a diverse and inclusive employer. We welcome all applications and offer support throughout the recruitment process. We aim to remove barriers to success and are here to assist if needed.
During crises, we rally together to support our customers. Join us as an ambassador, with full training provided, to gain valuable experience, meet colleagues, and earn extra income.
Disclaimer: Due to high application volume, we may close the advert early. Apply soon to avoid missing out.
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