Culture and Organisational Development Manager
Region: Midlands
Contract type: Permanent
Reference number: HRDI01191
Working pattern: Full-time
Salary: Up to £90,000 + 25% annual bonus + PMI + benefits package
About the role
We’re making some exciting changes to the HR Division at NFU Mutual. With future-proofed capabilities, technology enabled systems, high engagement and improved career paths high on the agenda, this is a great time to join the team. This brand-new Culture and Organisational Development Manager role will own and oversee our proposition, ensuring we’re firmly future focused and meeting the needs of the business.
As the Culture and Organisational Development Leader at NFU Mutual, you’ll play a pivotal role in driving our organisational culture. Working closely with business leaders and executives you’ll support the development of a compelling culture narrative that aligns with our purpose, values, and strategic priorities. In this role, you'll lead the development of a comprehensive culture and organisational development strategy, ensuring that our HR policies, performance management systems, and competency frameworks all support a thriving, engaged workforce.
You’ll consult with leaders on performance, organisational and leadership matters, and lead the team in providing tools, resources and frameworks to assist divisions and the Strategic HRBPs to ensure their initiatives align with the overall strategy and goals of the organisation, steering the organisation to adopt and embed aligned, consistent practices and principles and provide support for strategic decision making.
As a key member of the leadership team, you’ll understand the importance of technology in effective talent management and performance, to help to identify the best technology solutions to enable effective talent and leadership development, career progression, and high performance across the business. With a continuous focus on refining our strategies to adapt to evolving business needs, you’ll collaborate with stakeholders to assess organisational effectiveness, drive cultural improvements, and deliver innovative solutions that foster a positive work environment. To succeed you’ll need to be passionate about culture, people performance, and making a lasting impact.
This vacancy may close early depending on application volumes. We encourage you to submit your application as early as possible.
About you
You’ll bring a wealth of experience in organisational development, with a strong focus on aligning company culture, enhancing performance management, and creating impactful frameworks for colleague and leadership development. Your strong leadership skills allow you to consult and influence senior management effectively, driving change and strategic judgements around talent and organisational growth. With excellent communication and interpersonal skills, you simplify complex concepts for stakeholders at all levels, ensuring clarity and understanding. Your analytical mindset helps you assess organisational needs and develop strategies grounded in data and evidence.
To join our team, you’ll also have:
* A proven track record of developing behaviours, competency, and skills frameworks in line with business and talent strategies in a large complex corporate organisation
* Innovation and creativity
* Deep knowledge of organisational culture and experience in defining, aligning and embedding cultural activities
* Experience of leading a team of subject matter experts
* Strong leadership skills with experience in consulting and influencing senior management on organisational matters
* Ability to collaborate effectively with cross-functional teams, including Talent and Leadership, and Learning Design and Delivery
* Significant experience of having worked in an L&OD capacity
Desirable
* Coaching / Mentoring qualification
* A CIPD qualification at Level 5 or higher / or equivalent
* Psychometric training including but not restricted to Insights, Clifton Strengths, Hogan, 360-degree feedback, and ESCI
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
* Salary up to £90k dependant upon experience
* Annual bonus (up to 25% of salary)
* Contributory pension scheme, up to 20%, including your 8% contribution
* 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
* A Family Friendly policy that helps you balance your work and family responsibilities
* Private medical insurance + options to add family members
* Access to savings at High Street brands, travel and supermarkets
* £20 contribution to a monthly gym membership – subject to T&Cs
* Health and wellbeing plan- cashback for dentist, opticians, physio and more
* Employee Volunteering - volunteering in the community for one day each year
* Unlimited access to Refer a Friend £500 bonus scheme
* Life Assurance cover of 4 x salary
* Employee discounts of 15% on a range of NFU Mutual insurance policies
Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1 billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.
Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.
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