University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for the detailed job description of the role.
Main duties of the job
Working within the perioperative care department, you will be supporting the surgical pre-assessment and the perioperative medicine team by co-ordinating patients through their pre-operative journey in the lead-up to surgery, liaising with multi-disciplinary teams in the process. The department is busy and will see approx. 9000 patients a year with around 30,000 outpatient appointments. You will have line management responsibility for band 2 members of the administration team.
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.
Specific to this role is the suitability for agile working, which is a mixture of on-site and remote working.
UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Detailed job description and main responsibilities
Your main duties will include:
Support with the administrative needs of the service including booking and outcoming appointments, scanning, telephone calls, and also support with training new starters in the department.
Line manage several perioperative care administrators and be responsible for their appraisals and sickness reviews. Support with the MDT and liaise with multi-disciplinary teams to co-ordinate patient care. Support the project manager in the administrative developments in the service.
We are looking for someone who has experience with leadership within a team and a background in administration. The ideal candidate will be proficient in Microsoft Office and be confident speaking to a number of stakeholders.
You will be supported to work flexibly with a combination of on-site and home working. Our core working hours are Monday-Friday 8-4.
Person specification
Qualifications, Knowledge & Experience
* NVQ Level 4 or equivalent experience e.g. good knowledge across a range of administrative work procedures including non-routine elements
* Educated to GCSE (or equivalent) standard, with a pass in English and Maths
* Experience of administration in a customer-focused environment
* Experience of dealing with non-routine and complex problems, progress chasing, resource and staff allocation
* Ability to compose correspondence from fragmented instructions
* Experience in delivering training sessions
* Previous experience of working in an acute hospital setting
* Competent in the use of ESR and Healthroster
* Supervisory or office management experience
Values & Behaviours
* Patients First
* Always Improving
* Working Together
Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. We will not accept any applications or queries via agencies, under any circumstances.
Our commitment to equality
Equality remains at the centre of our policymaking, service delivery, and employment practice, giving all employees equal opportunity to develop, apply for promotions, and have working arrangements that enable them to achieve a manageable work-life balance.
UHS actively promotes a work environment free from harassment and discrimination and provides training for managers and staff to ensure this happens.
#J-18808-Ljbffr