Customer Service Coordinator
Telford office based Monday - Thursday 0830-16.30 / Friday 0800-1600
Hourly pay rate £12.45 - £13.00 DOE
Initially 1 year contract
** BRAND NEW POSITION **
Would you like to work in the Telford base of a global business where you will be valued, receive excellent training, support and be kept busy with a variety of tasks? If the answer is yes, this is the job for you!
You will join six colleagues who are friendly, down to earth and have great senses of humour. It is a department that provides a vital service for the company's customers, so there will be the need for prioritisation and attention to detail so common sense and pride in your work will be essential.
This is a really great opportunity to join a business who have a solid foot in the past as well as an exciting future.
Working within a busy, friendly and supportive team environment and for a Global electronics company, you will have responsibility for a variety of task once trained.
Job role /details
Provide sub-contract quotes to customers
Manage and prioritise customer orders and communicate status
Answer customer queries and relay information
Release Service Orders to suppliers for outsource work
Liaise with logistics to verify order progress
Monitor job turnaround time to ensure customer SLA is met
Update internal system notes for individual jobs
Genera...