About the Role
We are seeking an exceptional General Manager to lead our luxury hotel and spa, Ty Gwyn Hotel and Spa, in Abersoch. As a seasoned hospitality professional, you will be responsible for overseeing all aspects of hotel operations, ensuring seamless efficiency and guest satisfaction at every touchpoint.
Key Responsibilities
* Lead by example, inspiring and motivating the team to deliver exceptional service with warmth and professionalism.
* Oversee all aspects of hotel operations, from front desk management to housekeeping, ensuring seamless efficiency and guest satisfaction at every touchpoint.
* Obsess over the guest experience, anticipating needs, and curating magical moments that turn ordinary stays into extraordinary memories.
* Manage budgets, drive revenue, and implement strategies to maximize profitability without compromising on quality or guest satisfaction.
* Foster strong relationships with the local community and businesses, positioning the hotel as a cornerstone of the neighbourhood.
* Stay ahead of industry trends and implement innovative strategies to elevate the hotel's brand and maintain a competitive edge in the market.
Requirements
* Proven experience as a General Manager or similar executive role in the hospitality industry, with a track record of driving success and exceeding targets.
* A passion for hospitality and a genuine desire to create unforgettable experiences for guests.
* Exceptional leadership skills, with the ability to inspire and motivate a diverse team towards a common goal.
* Strong business acumen, with the ability to analyse financial data, develop strategic plans, and drive revenue growth.
* Impeccable communication and interpersonal skills, with the ability to build strong relationships with guests, team members, and stakeholders.
* A creative thinker with a knack for innovation and a willingness to push the boundaries of traditional hospitality.
Perks and Benefits
* Competitive salary package with performance-based incentives.
* Opportunities for career growth and professional development.
* A supportive and inclusive work environment where your ideas are valued and your contributions recognized.
* Discounted rates for stays at our hotel and partner properties.
* A dynamic and vibrant team culture where teamwork and collaboration are celebrated.