Sales Administrator
Location: hybrid - 2 days in Wilmslow office
Salary: £24,000 + bonus
Are you looking for a career rather than just a job?
Do you want to join a winning team that always smashes its targets and gets great customer feedback?
Would you like to join a progressive and rewarding company?
Then we want you!
We are Citation - One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We are part of the Citation Group which has over 60,000 clients who love us, need us and want to buy more from us. Having acquired 13 businesses over the last 4 years which offer products and services that our clients need and want; we're only interested in future growth; we're not finished yet.
The Role
Due to our continued growth, an opportunity has arisen for a Sales Administrator to join our Contact Centre Operations team. As a business we are all about quality not quantity, so we are looking for individuals who embody the same ethos!
The job:
* Listening to recorded calls to monitor and review the 'quality' of appointments booked by the Contact Centre ensuring the appointments meet the business criteria and standards.
* Sharing calls for training and collaboration
* Administration of inbound lead allocation
* Answering inbound calls
* Managing cancellation of appointments
About You
You are a team player with excellent communication skills. You can pick things up quickly so ...