The Sales Advisor will support customers by processing coatings sales orders on the LKQ Bodyshop operating systems. The role will also be responsible for taking inbound sales calls and making regular outbound calls to designated customer bases. The Sales Advisor will also be required to take daily service calls and/or customer service queries, escalating to second line support as necessary, whilst upselling any current promotions to customers in turn.
Why work for LKQ
Here, your work goes beyond just a job. We prioritise our colleagues as the foundation of our success. We foster a friendly and inclusive work environment where everyone can be their best.
Our Colleague Promise is a testament of our commitment to you. We strive to create a fair, inclusive, and high-performing workplace where you can feel motivated, supported, valued, and proud. Work-life balance is important, and we encourage flexibility and a balanced lifestyle.
Our Customer Promise embodies our unwavering dedication to excellence. We commit to being their supportive partner of choice whenever they need us and offering only the highest quality products and services.
Key Responsibilities
1. Taking inbound calls and making outbound calls to customer base
2. Processing sales orders and pick notes for the relevant branch
3. Processing inbound e-orders
4. Taking initial customer service queries
5. Back-order processing
6. Communicating regularly with the Sales Manager
Skills and Experience
1. Customer service experience
2. Good communication skills
3. A strong eye for detail, especially when completing stock back orders and maintaining communication at all times with customers.
What we offer
Company Benefits:
* Annual bonus
* Enhanced parental benefits
* EAP
* Pension
* 22 days annual leave
* Hapi-benefits (retail discount)
* Staff discount
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