Are you looking for a rewarding role where you can apply your positive communication skills to ensure the highest standards in customer satisfaction within the Chilled Food sector?
Customer Technologist Overview
The Customer Technologist role presents a unique opportunity to work directly with major retail customers, supporting a diverse range of chilled food products. You will play a key role in ensuring that products meet the required safety, quality, and ethical standards, while also building strong relationships with suppliers and internal teams.
This position is with a supplier of chilled food products to some of the biggest retailers and offers excellent career development opportunities.
Customer Technologist Key Responsibilities
* Build and maintain strong, collaborative relationships with retail customers, ensuring alignment on product quality and food safety standards
* Act as the technical point of contact between the customer and the supplier, ensuring clear communication of expectations, specifications, and compliance requirements
* Ensure that all product documentation, technical data, and audit results are accurately communicated and maintained in line with customer requirements
* Work closely with internal teams to manage customer technical platforms, ensuring seamless communication around quality control, product development, and compliance
* Oversee the technical aspects of new product development (NPD), ensuring that cust...