Join Our Team as a Systems Administrator
We are a multi-national restaurant brand looking for a Systems Administrator to support our expanding regional operations.
As a vital member of our UK team, you'll play a crucial role in providing first and second-line support for our restaurants across our network in the UK and the Republic of Ireland.
What you'll do
* Work in a cross-functional UK team to scope and implement new restaurant operating systems
* Provide ongoing technical support for all restaurant and head office operating systems
* Support the opening of new restaurants, including systems & hardware installation and testing
* Support the onboarding of new employees and franchisees
* Serve as the primary point of contact for restaurant and head office users seeking assistance with IT issues
* Manage user requests efficiently through our Helpdesk system, prioritising effectively and keeping users informed about the status of their queries
* Seek ways to improve IT systems and related processes
What you'll bring
* At least 3 years of experience in a technical support role.
* A strong customer focus with a willingness to help at all levels of the business.
* Experience with networking within an office environment (routing and switching).
* A solid understanding of the Microsoft Windows operating system.
* Active participation in handling helpdesk requests in an SLA-driven environment.
* Ability to write concise documentation for the company knowledgebase.
* Some experience working with point-of-sale systems.
* Strong interpersonal and communication skills to managemultiple stakeholders
* Proven ability to proactively and independently prioritise, troubleshoot and deliver solutions in a dynamic environment.
Perks and Benefits
* Grow your career with us as we rapidly expand in the region
* Join a fun and dynamic team
* Contribute to the fight against world hunger, one plate at a time
Salary is based on level of experience.
How to apply:
Click on the Apply Now button to apply through Zapid Hire.