Belstaff was created by and for independentspirits. We know that what we do andwho we do it with matters. Join the team andmake an impact as we build a legacy that surpasses our incrediblepast.
Love The Challenge. Find A Way. Go All In.Stand Together. Be TheDifference.
A bit aboutBelstaff
Belstaff is a functionalclothing brand founded to move people forward. Throughout ourhistory we have championed material innovation collaborating withthose who challenge the ordinary and celebrate the joy of thejourney. Belstaff has designed protective suits for racecar driverswindproof smocks for Marines and insulating clothing formountaineers. One thing is at the heart of all these endeavours: AnIndependent Spirit. Today this energy prevails and unites thepeople who bring the Belstaff brand to life providing the bestproducts to our customers both old and new. We are committed tobuilding a team of curious conscious individuals dedicated toshowing up standing together and being the difference between agood day and a great day.
Weare currently searching for aSupervisorto join the team inGlasgow.
Asa Supervisor at Belstaff you will spend the majority of your timeon the shop floor working with your team to drive sales by offeringexemplary customer service to clients. As well as being a rolemodel you will support team training and development in order toachieve a high level of service across the store maintain excellentstore standards and consistently meet and exceed sales targets.
We are looking for someone whowill be responsiblefor:
* Demonstratingto the team that the customer is the main focus at all timesanticipating their needs and exceeding their expectations in allcircumstances
* Delivering training to the teamso that they have confidence to share stories about our brandproducts and services
* Hosting regular teammeetings supporting communication between the team store managementother Belstaff stores and HeadOffice
* Motivating the team and maintaining adynamic and positive atmosphere
* Staying up todate on local events current affairs and business and marketupdates and cascading these to the team in order to promotemeaningful conversation with clients
* Driving toachieve and exceed individual and storetargets
* Understanding reporting and monitoringkey store KPIs and respondingcommercially
* Demonstrating and encouraging theteam to exhibit an entrepreneurial flair for attracting new clientsand maintaining relationships with our existing clientbase
* Maximising shop floor stock levels andpromoting key products ensuring that the team do thesame
* Assisting in planning and coordinatinginstore promotional events
* Maintaining visualmerchandising and housekeepingstandards
* Completing administrative tasksaccurately and in a timely manner
* Planning teamtasks and ensuring they areachieved
* Understanding staff scheduling toachieve appropriate coverage for the store and stepping up tosupport the management team with this whenneeded
* Being aware of and following all Companyrules and regulations HSE legislation Store Security cash handlingand key holding procedures and ensuring they are adhered to at alltimes
* Liaising with the Store Manager on day today decisions and taking accountability for any made in theirabsence when necessary
* Reducing opportunity forstock loss by following company procedures and training the team todo the same
* Coordinating and participating instock audits and counts on the shop floor and back ofhouse
* Updating the Store Manager on all notabledecisionmaking
Weare looking for someone whohas:
* A wellrounded background in retailing premium/ luxury goods (ideallyapparel) and delivering exceptional customerservice
* Demonstrableexperience of exceeding sales targets and increasingprofitability
* Some experience of managing ateam at a supervisory level
* Commercialawareness and active interest in the luxury/ premium retailmarket
* Balanced strengths in sales customerservice and operational excellence
* Confidenceusing the Microsoft OfficeSuite
We are lookingfor someone whois:
* Inspiredby working forBelstaff
* Comfortableperforming a leadership role demonstrating by example and enjoysbringing out the best in their team to deliver outstandingresults
* Self motivated driven by achievingtargets and going above and beyond
* Personableand excellent and building rapport and successful workingrelationships
* Organised detail oriented andnumerate
* Calm under pressure and able toconsistently deliver highstandards
Where to fromhere
We are an equal opportunity employerand value diversity at our company. We will not discriminate on thebasis of sex race marital status disability age sexual orientationor religion. We are committed to a fair and accessible recruitmentprocess for all candidates so if you would like us to make anyadjustments to the application or interview process please let usknow and we will be happy to supportyou.