Regulatory Support Administrator Milton Keynes Hybrid Available Permanent Full time - 35 hours per week £24,366 Join our team As a Regulatory Support Administrator, you will be at the heart of our Professional Standards Department, providing a responsive and professional interface for members and stakeholders. You'll contribute to the integrity and efficiency of our regulatory functions, ensuring they meet the highest professional standards. You will be part of a team that makes a real impact on professional standards and stakeholder confidence. In return you will be part of a supportive environment that values integrity, professionalism, and continuous improvement. Role Profile To provide a responsive, vital and professional interface with members and stakeholders. To ensure that PSD's regulatory functions are performed with integrity and to the highest professional standards; inspiring members' and stakeholders' confidence in ICAEW and in Professional Standards. Responsibilities include: Initial set-up of database, regulatory applications and withdrawals case files on Visual Files. Logging the application on the department log and highlighting any urgent applications to the relevant regulatory case managers. Responding to status enquiries from other regulators and creating and maintaining a log of status enquiries from other regulators. Processing notifications of changes to standing data either via our 'standing data change' forms, or via a firm's annual return. Maintaining the log of standing data changes. Logging and maintaining all renewal enquiries C andidate Profile Requirements include: Strong skills in Microsoft Office Suite, especially Excel Previous experience in a regulatory or administrative role Exceptional written and verbal communication skills Strong attention to detail Ability to prioritise tasks effectively For the full role profile please click the document attached. Why work for us? We want you to enjoy your work and flourish in your role. Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect. We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development. Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that's in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption. Our employee benefits include: A substantial suite of training and development Flexible working arrangements A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plans We are a disability confident employer.