Our client is a high-growth tech business providing a Cloud-based POS & Ecommerce solution to small and mid-sized retailers and are looking for a Front-End Web Designer to be based in Manchester.
Our client is looking for a creative, detail-oriented, and conscientious individual to join their Design Team as a Web Front-End Designer & Commercial Strategist. This role will involve close collaboration with clients to design and deliver high-quality e-commerce websites, alongside identifying opportunities to create and upsell additional design services. You will be an integral part of our growing team, helping drive the monetisation of our design department by offering bespoke tools and services that enhance customer success.
Key Responsibilities:
• Communicate effectively with customers to design and build high-quality e-commerce websites within agreed timeframes.• Undertake recurring web design tasks for key clients, ensuring adherence to high specifications and timelines.• Respond promptly to web-related queries from the support team, delivering efficient resolutions and exceptional customer service.• Develop strategies to upsell existing design services and cross-sell related products.• Present customised design packages to customers, clearly outlining the benefits and potential ROI.• Actively seek opportunities to upsell design services and create proposals for additional design work that adds value to the client’s business....