Ref 10770
Customer Services Advisor
Pinxton, Nottinghamshire
£26,900 pa childcare vouchers, pension, death in service, bonus and long services awards
Monday to Friday, 40 hours per week the office is open from 8:30am to 5:30pm, you will work on a rota basis, working 8 hours per day
Our client, a successful warehouse and distribution company are looking to recruit new team members for their Customer Service department. The company offers excellent working conditions and the benefits you would expect from a large organisation, including an on-site staff restaurant!
Daily duties for Customer Services Advisor
• Dealing with a high volume of inbound calls from customers
• Process customer orders and manage amendments in line with SOP
• Manage urgent order requests and prioritise accordingly
• Liaise with other departments regarding special order requests / pricing queries etc
• Prioritise workload
• Process export orders
What you need:
• Good IT skills - Have a good understanding of Microsoft Office packages - including Outlook
• Confident and polite telephone manner
• Previous experience of dealing with high volume of call is essential this will have been gained in an office environment
• Excellent communicational skills (Written and verbal)
• High attention to detail
• Willingness to learn
This vacancy is being advertised by Fresh Start Recruitment (UK) who are acting as an Employment Agency.
Due to the high volumes of applications, we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage.
If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion.