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Our client, a highly reputable relocation service provider, is seeking a Relocation & Destination Services Consultant.
We are looking for an experienced DSP relocation expert with strong tenancy & lettings experience to handle relocation services for clients and serve as the primary coordination point for UK Destination Services.
Hybrid working is available in this role.
Responsibilities:
* Acting as the primary touchpoint for coordinating relocation services.
* Directly in charge of overseeing and negotiating tenancies for the assignee.
* Manage all Relocation related tasks, such as home search, and property services including tenancy management, lease negotiation, lettings, cleaners inventory clerks, landlord agents, and dilapidations negotiation.
* Manage the caseload for relocations and ensure customers receive regular updates and follow-ups.
* To advise and oversee all clients' relocation and destination services, including property services like tenancy management and lettings.
* Schedule property check-in and check-out times with the inventory clerk and landlord's representative.
* Provide ongoing guidance and support to both clients and relocating employees.
* Prepare ongoing status reports in accordance with client needs.
* Assess operational effectiveness and recommend process improvements as necessary.
* Review and authorise supplier invoices and invoice correctly for client engagement.
* Establish, develop, and maintain a working relationship between transferring (relocating) employees and clients' HR.
* Execute the pre-assignment briefing and assessment of the client relocation policy as necessary.
Ideal Candidate:
* Solid knowledge and experience in Tenant Management, Lettings, and UK Property Services.
* Previous Relocation, Destination Services, and/or UK Property sector experience.
* Being bilingual is advantageous but not essential.
* Exemplary client service abilities.
* Good written and verbal communication skills.
Don't miss out on this opportunity—apply now!
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