Our busy client in the Dungannon area requires an Office Administrator to join their team.
Role Summary
Working within a small team, the Quotes and Order Processor is responsible for the daily processing of quotations and the accurate and timely processing of orders onto the company’s ERP system. You will be expected to manage a busy and varied daily workload, within tight timelines and to a high level of accuracy. Excellent interpersonal skills alongside the capability to manage multiple projects in a short time frame are essential.
Essential Duties
* Managing and downloading quotes and order requests via the shared mailboxes
* Daily administration of the quotes and orders system folders
* Preparation and submission of timely and professionally presented quotes in-line with customer contract details and KPIs
* Responding to internal and external customer enquiries regarding quotes
* Liaison with internal teams to ensure quote accuracy
* Monitoring and tracking of outstanding quotes
* Processing of orders including completion of standard work processes and associated paperwork and reports to ensure downstream departments have all required paperwork to receive goods and schedule installations.
Criteria
* Accurate data entry skills with keen eye for detail
* Ability to multi-task and stay calm under pressure whilst targeting backlogs and work to lists
* Team player who can work autonomously
* Competent in Microsoft Office Applications (specifically Excel)
* Flexible approach to work and working hours
Desirable
* Experience of working with internal teams and external suppliers and clients
* Experience of patient lifting and handling
* Knowledge of PUKM software packages and internal processes
Essential
* Educated to at least GCSE level, with 3 x A-C passes, 2 of which are in Maths and English
* Numerate and capable of working with different contract pricing structures and contract variations
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